Welcome Office Agent - Clarion Hotel Helsinki Airport

Location Finland, Vantaa Apply by 2026-09-30 Make every stay a masterpiece At Clarion Hotel Helsinki Airport, we’re redefining premium hospitality with urban sophistication, high standards, and an atmosphere that’s both vibrant and welcoming. We’re looking for a Welcome Office Agent who knows that every unforgettable stay begins with a great first impression and carries through every interaction. As part of our Welcome Office team, you’ll be the heartbeat of the guest experience —ensuring every detail is seamless, from check-in to check-out, and creating a space that feels both personal and premium. You bring energy, charm, and a genuine commitment to making each guest feel valued and inspired by their time with us. What You’ll Be Doing:

• Daily front office operations, ensuring every experience is smooth, from bookings and payments to handling guest inquiries
• Embody Clarion’s promise of style, quality, and energy in every interaction, consistently delivering high-quality, personalized service
• Collaborate with colleagues across departments to create a seamless, elevated guest experience

This is a permanent position for approximately 30 hours per three weeks contract, with the flexibility for extra on-call shifts as needed to cover peak times with a start date to be agreed upon. The position requires working varied shifts, including evenings and weekends. Is This You?

• You’re passionate about delivering premium guest experiences that are polished, warm, and unforgettable
• You’re adaptable and thrive in dynamic, fast-paced environments
• You have an eye for detail and know how to elevate the everyday into something extraordinary
• Experience in hospitality or customer service is a bonus, but your attitude and commitment to service excellence are what matter most

Why join Clarion & Strawberry? At Clarion, you’re part of a brand that combines the best of urban style and premium quality, and that commitment extends to our team. Here’s what you’ll enjoy currently:

• A fast-paced, inspiring work environment where your contributions are valued
• Opportunities to grow and develop within the dynamic Strawberry group
• Staff discounts and friends & family rates across our 200+ hotels
• Four complimentary hotel nights each year
• A 50% discount on food and beverages at our restaurants and bars in Finland (25% in other Strawberry Hotels outside Finland).
• Exclusive deals on experiences, travel, shopping, and more
• Epassi flex benefits (sports, well-being and commuting)

About Strawberry Strawberry is not just any company in the hotel industry - we're a rebel, with a warm beating heart. Strawberry is a portal to a world of more than 240 hotels, 120 restaurants and 20 spas, where we create thousands of experiences every day. Strawberry is built on our core values: energy, courage and enthusiasm. Our team of 20,000 skillful individuals from more than 166 countries is what makes us grow. Ready to make an impact? If this sounds like you, don’t wait - apply today to join our team and help shape premium guest experiences with Clarion. We’re reviewing applications continuously.