Transport Operations Center Manager - CTOC Sweden

Job Description WHAT YOU'LL DO Our Transport Teams are centralized into three Cluster Transport Operations Centers (CTOCs) located in Poland, Spain, and Sweden. These hubs enable centralized expertise, collaboration, and a consistent approach to managing transport operations across multiple markets. As Transport Operations Center Manager, you will lead cluster-level transport operations, ensuring operational excellence, strategic alignment, and strong stakeholder collaboration while supporting the implementation of new ways of working. Your main responsibilities will include:

• Leading the transport operations team to deliver cost-efficient, reliable, and compliant operations while fostering a high-performing culture.
• Developing and executing operational plans, ensuring effective resource allocation and service quality.
• Acting as the key escalation point for operational challenges and driving change initiatives and project implementation.
• Coaching and developing team members, promoting engagement, inclusion, and continuous improvement.
• Managing budgets and transport-related costs to achieve financial targets.
• Building strong relationships with internal and external stakeholders to ensure alignment and collaboration.
• Driving process improvements and implementing operating procedures that support operational excellence.
• Monitoring key performance indicators, including delivery reliability, cost control, and operational efficiency.

WHO YOU'LL WORK WITH You will collaborate closely with:

• Regional Controlling
• Regional Transport Operations Team
• DC Management Teams
• External Transport Service Providers
• Internal Operations and Project Teams
• Local Sales Market Management

WHO YOU ARE We are looking for someone with:

• Relevant university degree within Logistics, Transport, Supply Chain Management or similar, or equivalent education.
• Strong expertise in transport operations, logistics processes, and performance management.
• A strategic and analytical mindset with the ability to balance operational and long-term priorities.
• Strong problem-solving and decision-making capabilities.
• Financial acumen, including budget management and cost control.
• Experience building effective relationships with internal and external stakeholders.
• Proven leadership and change management experience, including leading large, diverse, and cross-functional teams through transformation.
• A track record of implementing and embedding processes, operating models, and solutions that improve efficiency and cost performance.

And who is:

• Strategic and results-oriented.
• Collaborative and inclusive.
• Adaptable and comfortable navigating change.
• Confident, self-aware, and accountable.
• Committed to team development and continuous improvement.

Additional Information JOIN US ​This is a full-time role located in Stockholm, Sweden. The Transport Operations Center Manager reports to the Regional Transport Operations Manager. Sounds interesting? Apply by sending in your CV in English as soon as possible, but no later than 31st of October 2026. Due to data policies, we only accept applications through the career page. ​​ WHO WE ARE​ H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​ We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​ WHY YOU’LL LOVE WORKING HERE ​ At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

• Employee discount card, usable for all H&M Group brands both in stores and online
• Inclusion in the H&M Incentive Program (HIP)

JOIN US​ Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​ Take the next step in your career together with us. The journey starts here.​ *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.