Technical Service Engineer L1

About the job Technical Service Engineer L1 – Sweden & Finland – Photovoltaic Systems 📍 Stockholm (Odenplan, on-site) | Full-time | Permanent contract About ATMOCE ATMOCE is a fast-growing company with a committed and dynamic team, deeply engaged in the challenges of the energy transition. We develop innovative, high-performance solutions that accelerate the adoption of renewable energy and contribute to a more sustainable future. Our portfolio includes solar inverters, energy storage systems, EV charging solutions and related technologies. At ATMOCE, autonomy, initiative and real-world impact are at the core of how we work. Every team member plays an active role in our growth, with the freedom to take ownership, make decisions and turn ideas into action. To support our growing installer network in Sweden and Finland, we are looking for a Technical Service Engineer L1 to join our team at our Stockholm office. 🎯 Your mission You are the first technical point of contact for our installers and customers. You run our technical hotline and guide installers remotely through installation, commissioning and troubleshooting, so that every ATMOCE system gets up and running smoothly. 🔧 What you'll do • Manage the technical hotline and provide fast, reliable support to installers and customers • Create and follow up support tickets • Guide installers remotely during installation, commissioning and troubleshooting • Diagnose and solve issues related to PV systems, inverters, batteries, communication, cabling and alarm codes • Escalate complex cases to the right experts when needed • Help improve our service processes and customer satisfaction ✅ What you bring • A technical or bachelor's degree in Electrical Engineering, Renewable Energy, Energy Systems or a related field • At least 2 years of experience in technical support, field service or renewable energy • Hands-on experience with PV systems, solar inverters and energy storage is a strong plus • A good understanding of PV cabling, electrical installations, commissioning, fault diagnosis and alarm analysis • Strong analytical and problem-solving skills • Excellent communication skills and a genuine customer-service mindset • Fluent Finnish, Swedish and English. Other languages are a plus. What we offer 🌱 A permanent, full-time position in a fast-growing company at the heart of the energy transition 🏖️ 30 days of vacation 🚀 Ready to help power the energy transition in the Nordics? Apply now! #Hiring #TechnicalSupport #SolarEnergy #Photovoltaics #EnergyStorage #RenewableEnergy #EnergyTransition #Stockholm #Sweden #Finland #Jobb