Technical Presales Engineer (f/m/d)

About SOLUM Europe SOLUM Europe drives retail digitalization through innovative Electronic Shelf Label (ESL) solutions, supporting leading retailers across Europe from solution design to large-scale rollout. As part of our continued growth, we are expanding our presence in the Nordic region. We are looking for a Technical Presales Engineer to strengthen our local capabilities, support Nordic Key Accounts and help drive SOLUM’s future growth in the region. About the Role You will join SOLUM's technical presales team for Key Accounts as its local Nordic member. The team works across Europe and supports our largest retail customers with ESL, Digital Signage and IoT solutions. As the Nordic member, you bring the team's expertise, standards and best practices to the region. You are the go-to technical contact on site for Nordic key accounts. You will be the technical face of SOLUM for Nordic retailers. You connect the customer's needs with our solutions, from the first workshop through the PoC to a smooth handover into rollout. You're comfortable in a store installing labels, at a whiteboard designing the network, and at the customer's table building trust. Key Responsibilities Local part of the Key Account presales team

• Represent the Pan-EU technical presales team in the Nordics, as the first point of contact for key accounts in the region.
• Use the team's shared tools, templates, solution standards and lessons learned from other European key accounts, and apply them locally.
• Share Nordic market insights, customer requirements and local regulations with the wider team.
• Take part in team knowledge-transfer sessions, trainings and regular presales alignments.
• Work closely with the Key Account Managers who own the Nordic accounts.

Presales and solution design

• Capture customer requirements: business needs, store layouts, IT landscape and integration needs.
• Design ESL solutions: label selection (sizes, colour variants, freezer/chiller types, LED, NFC), gateway planning, rails and fixtures.
• Run product demonstrations, live demos and customer workshops.
• Give technical direction on AIMS SaaS vs. On-Premise, ERP/POS integration and APIs.
• Contribute to RFI/RFP/tender responses, security questionnaires and solution documents.

PoC and implementation support

• Plan and run PoCs with a clear goal: the PoC should be ready for rollout, not a throwaway test.
• Do site surveys, gateway coverage checks and on-site installation and testing.
• Hand over cleanly to Project Management and Field Operations so nothing gets lost along the way.
• Train customer staff, store teams and local partners.

Customer relationship

• Act as a trusted technical advisor, with regular contact with IT, store operations and category management.
• Manage expectations openly, including when there are limitations or delays.
• Spot new use cases and upselling chances: digital signage, IoT, Newton e-paper, accessories and services.
• Know the structure, decision makers and IT standards of the top Nordic retailers.

Internal collaboration and feedback

• Feed customer and field insights back to Core Engineering, Product Marketing and HQ.
• Support Sales with business cases, quotes and technical parts of contracts.
• Build up and train Nordic partners and installers.

Your Profile

• 5+ years in presales, solution engineering or technical consulting, ideally in retail tech, IoT, POS or wireless systems.
• Hardware skills: RF and wireless basics (2.4 GHz, interference, coverage), network setup (LAN, PoE, VLAN, firewall) and hands-on installation experience.
• Software skills: SaaS and cloud platforms, REST APIs, data integration (CSV/XML/JSON), basic SQL, and knowledge of Linux/Windows servers.
• You're outgoing and talkative: you enjoy presenting, can explain complex topics simply, and are confident from store manager up to CIO level.
• You genuinely care about customer success and long-term relationships.
• You're comfortable working as the local member of a team spread across Europe, independent on site but closely aligned with the team.
• Fluent Norwegian and English. Swedish is a strong plus.
• Driver's licence and willingness to travel across the Nordics.
• References for implemented projects.

Nice-to-have

• Experience with ESL vendors or retail chains in the Nordics (grocery, DIY, pharmacy, convenience).
• Knowledge of retail ERP and POS systems (e.g. SAP, LS Retail, Microsoft Dynamics).
• Project management basics (PoC planning, milestones, risk tracking).
• Experience with tenders and security/compliance documents (ISO 27001, GDPR).

Personality

• Hands-on: you solve problems instead of passing them on.
• Structured and reliable, with clear documentation.
• Curious and quick to learn new hardware and software releases.
• A team player across countries and cultures.

What We Offer

• A technical key role in building SOLUM's Key Account presence in the Nordics.
• Membership in an experienced European technical presales team, with real backing and shared know-how.
• Work with a global leader in ESL and smart retail solutions.
• Competitive salary, bonus, company car or car allowance, and flexible working.
• Be part of our mission to digitalize the European Retail market with state-of-the-art technology.