Technical Operations Manager – AI & HPC Data Centre

Technical Operations Manager – AI & HPC Data Centre 📍 Location: Tydal, Norway (Onsite) Industry: AI Infrastructure | HPC | Data Centres | Cloud Computing Employment: Full-Time | Permanent The Opportunity We are partnering with a global leader in AI infrastructure and high-performance computing to appoint a Technical Operations Manager for one of Europe's most advanced AI computing facilities in Tydal, Norway. This is an exciting opportunity to take ownership of mission-critical data centre operations, leading a team of technical professionals responsible for supporting large-scale AI and HPC infrastructure. The successful candidate will oversee 24/7 technical operations, ensuring operational excellence, infrastructure reliability, effective incident management, and the continued development of a high-performing onsite team. Key Responsibilities

• Lead day-to-day technical operations within a mission-critical AI/HPC data centre environment.
• Manage, mentor, and develop a team of data centre technicians and technical operations professionals.
• Oversee 24/7 operations, including shift planning, staffing, handovers, and operational readiness.
• Coordinate incident management, technical escalations, troubleshooting, and service restoration.
• Ensure operational compliance with safety, security, and customer requirements.
• Collaborate with customers, vendors, and internal engineering teams to maintain service excellence.
• Drive operational improvements, process standardisation, and performance reporting.
• Support infrastructure maintenance, hardware operations, and technical service delivery.
• Participate in on-call rotations and provide leadership during critical operational incidents.

Requirements

• Proven experience managing technical operations, data centre infrastructure, or mission-critical IT environments.
• Demonstrated experience leading technical teams within 24/7 or multi-shift operations.
• Strong understanding of incident management, operational procedures, and service delivery.
• Experience managing staffing, shift coverage, technical escalations, and operational performance.
• Strong leadership, communication, and stakeholder management skills.
• Professional proficiency in English.
• Legal right to work in Norway.

Highly Desirable

• Experience within AI infrastructure, HPC, hyperscale, or cloud data centres.
• Understanding of GPU computing environments, server hardware, and high-density infrastructure.
• Experience with hardware troubleshooting, break/fix operations, and infrastructure maintenance.
• ITIL, service management, project management, or relevant technical certifications.
• Norwegian language proficiency.

Why Consider This Opportunity?

• Work at the forefront of AI and high-performance computing infrastructure.
• Lead technical operations within a cutting-edge European AI computing facility.
• Gain exposure to large-scale GPU infrastructure and next-generation computing technologies.
• Join an internationally recognised organisation operating within the rapidly expanding AI infrastructure sector.
• Take ownership of a critical operational function with genuine leadership responsibility.