Swedish-Speaking Customer Service & Claims Agent – Athens, Greece

Are you a native Swedish speaker looking to build a career in customer service abroad? Join a rapidly growing leader in the global device protection and insurance industry, based in vibrant Athens, Greece. As a Customer Service & Claims Agent, you'll be the friendly, empathetic voice that helps customers protect the devices they rely on every day — from filing claims to coordinating repairs and resolving inquiries. Key Responsibilities

• Handle inbound customer inquiries related to device protection claims
• Process new claims and coordinate repairs efficiently
• Provide clear, accurate product information to customers
• Manage and resolve complaints with empathy and professionalism
• Ensure compliance with company and industry standards

What We're Looking For

• Native or near-native Swedish (C1) and good English
• Strong communication skills with clarity and empathy
• Comfortable working rotating shifts (10:00–23:00)
• Customer-service mindset and problem-solving attitude

What's On Offer

• Competitive gross salary on 14th months
• Monthly productivity bonus
• Transportation bonus
• Comprehensive 2-week induction + 2-week on-the-job training
• Full support with adminitsrative relocation
• Live and work in Athens, a city rich in culture and history

Relocate to Greece and start a new chapter in customer service. Apply today!