Subject Matter Expert (Local Payment Schemes)

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Payments team provides first-class support to enable our customers to transfer 50M+ transactions effortlessly every month. We're also internal customer champions, working with product teams to ensure users stay at the forefront of everything Revolut does. We’re looking for a Payments Subject Matter Expert with solid experience in local payments operations. The role is crucial for ensuring efficient and secure payment operations, maintaining compliance, and managing relationships with key payment systems across the country. A brave individual who knows how to manage risks and make independent decisions. Up for the challenge? Let’s get in touch. What you'll be doing

• Establishing and maintaining an excellent working relationship with local payments systems, acting as the point of contact on behalf of Revolut branch
• Ensuring adherence to all relevant regulations, guidelines, and procedures set by the regulatory bodies
• Conducting payment operations and working with local payments systems
• Overseeing the end-to-end payment processes, including transaction initiation, verification, reconciliation, and settlement through local and international payment systems
• Collaborating with internal IT teams to address any technical issues related to payment systems
• Ensuring smooth operations and efficient communication between the bank and the parties involved in the payment systems
• Generating regular reports on payment activities, volumes, and performance metrics to support decision-making processes within the bank and in compliance with regulatory requirements
• Monitoring and mitigating payment-related risks, such as fraud, errors, and operational disruptions, by suggesting appropriate control measures and conducting periodic risk assessments
• Providing support to internal departments regarding payment processes, compliance requirements, and changes in local payment systems, rules, and regulations
• Engaging in industry forums and working groups
• Facilitating communication between the bank and payment service providers on operational, technical, and regulatory matters
• Staying updated with the latest trends, regulations, and innovations in the payment industry, continually enhancing professional knowledge and skills

What you'll need

• 5+ years of experience in local payment schemes
• User certifications/trainings for operations in the local payment systems
• In-depth knowledge of local payments relevant legislations
• Fluency in English
• Exceptional communication and writing skills (grammar, brand tone, and voice)

Compensation range

• Poland: PLN11,800 - PLN20,400 gross monthly*
• Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience