Student Co-worker - Payment Operations

Full Time/Part Time Part Time Who We Are At Ikano Bank, we believe work should feel meaningful and inspiring. Together, we create a great place to work where people are inspired to be the best they can be while contributing to a better life for our customers and the long-term success of the Bank. Guided by our Swedish heritage and values: common sense and simplicity, working together and daring to be different, we keep things straightforward and down-to-earth. If you like the idea of being part of a team that works hard, enjoys solving challenges together and dares to do things a little differently, you will feel right at home here. We’re not just about spreadsheets — we’re about strategy, storytelling and shaping the future. From challenging the status quo to collaborating across teams, we bring clarity to complexity and purpose to every decimal. With curiosity as our compass and data as our guide, we help drive smarter decisions and build a more sustainable tomorrow. Purpose of the Job We are looking for part-time Student Co-workers to join the Payment Operations team at Ikano Bank at our Hyllie Office. In this role, you will be responsible for processing and executing incoming and outgoing payments in a customer-focused and timely manner. You will monitor payment files, manage reconciliations, and collaborate closely with both internal and external stakeholders to resolve payment-related inquiries. The role plays a crucial part in ensuring a seamless customer journey, reducing operational risks, and driving continuous improvements within the payments function. As a Student Co-worker, you are expected to work on average a minimum of 12 hours per week as well as support with month-end closing during the first and second bank days of the month. To ensure an efficient and seamless onboarding, we recommend that you are able to spend the majority of your time on onboarding and training during the first two weeks of your employment. Responsibilities of the Job - Process incoming and outgoing payments for customers and partners

• Perform daily account reconciliations and resolve discrepancies to support accurate and timely month-end closing
• Review and resolve unclear or unmatched payments and escalate challenges where needed
• Collaborate with internal stakeholders across countries and departments (e.g., Customer Support, Collections, Accounting, AML) to investigate and solve payment-related issues
• Communicate with external partners to clarify and resolve payment matters
• Monitor payment file processing and escalate potential issues
• Manage incidents by raising tickets, tracking progress, and ensuring timely resolution
• Oversee shared team inboxes and communication channels
• Identify and propose improvements to processes, tools, and infrastructure with a focus on compliance, risk mitigation, efficiency, and automation
• Complete required internal controls accurately and within specified deadlines

Education Level Bachelor's Degree Experience/Demonstrated Competencies We are looking for someone who has some previous experience from a service-oriented, administrative or finance-related role. Experience from banking, payments, accounting or other roles involving data handling and attention to detail is considered an advantage. You are comfortable working with digital tools and handling information accurately, and you are able to follow established processes and routines. Previous experience working with Excel or other business systems is a plus, but not a requirement. As this is a student position, we do not expect you to have extensive professional experience. What matters most is your willingness to learn, sense of responsibility and ability to work accurately and independently. Language Competencies Fluency in English and Swedish is Required. Additional language skills in the Nordic languages, German, or Polish is an advantage. Knowledge required - Basic knowledge of financial concepts and an interest in banking and financial services

• Good numerical understanding and confidence working with financial data
• Basic knowledge of Excel and other digital tools
• Understanding of the importance of accuracy, data quality and following established processes
• Understanding of confidentiality and responsible handling of customer and financial information

Capabilities for this job - Excellent service and communication skills

• Strong problem-solving skills and attention to detail
• Capable of working confidently in the Microsoft Office Packages, particularly Excel, as well as in payment-related software systems
• Able to work effectively both independently and as part of a team

What motivates you? - Living and demonstrating our Ikano Bank values in daily work

• Taking initiative and ownership of payments-related tasks and ensuring timely resolution
• Being a strong team player who collaborates across functions and shares best practices
• Supporting continuous improvement initiatives to increase well-being and efficiency
• Supporting initiatives to take the payments function forward

Ready to apply? If this sounds like your kind of workplace, we would love to hear from you. You do not have to tick every single box. What matters most is your drive, your ideas and your willingness to grow with us. Our application process is simple. Just click on the Apply Button and we will get in touch with you soon. Apply today and let us build something different together. You want to know more about Ikano Bank? Check out our videos about culture, social/corporate responsibility and everyday working at the bank. For any questions, feel free to contact us at recruitment@ikano.se. Salary (per annum) According to the market Ikano Bank Benefits Annual Social Day for all Employees Favorable Conditions for Ikano Bank Products Applications Close Date 20 Oct 2026