Service Fulfilment Operations Developer, Service Office Helsingborg

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself." - Location Helsingborg - Employment type Full Time Permanent - Department Logistics & Supply Chain - Deadline 2026-10-01 Candidate profile (title) Who you are Candidate profile (text) - Default language You have good knowledge and solid experience of leading and you enjoy meeting and interacting with various business partners. You have experience of project management and working in a fast changing environment. You enjoy communicating, in both Swedish and English. You have proven analytical and numerical skills, strong computer skills and a very high proficiency in Microsoft Office applications. You enjoy applying a tactical and operational approach for analyzing business opportunities and you are inspired by challenging situations (Find problem – Solve problem !). You have an eagerness to understand the IKEA business needs and influence improvement of the business with a focus on customer satisfaction. You`re on a leadership journey and are interested in developing further with a bigger scope ! For this role you have an education within logistics, economics, business administration or relevant work experience. You bring with you a minimum of 2 years working experience from CFF/Logistics/Supply chain on operational and/or tactical level. Key responsibilities (title) Your responsibilities Key responsibilities (text) The purpose of the role is to take responsibility for the performance of assigned service partners and develop the omnichannel capabilities of the IKEA service offer. Key responsibilities ;

• Operations and development for services connected to internal and external stakeholders
• Develop new operational models
• Operational excellence
• Efficiency and continuous improvement
• Ensuring short and mid-term capacities
• Cost development (having a financial feeling…)
• Lead-time development
• Communications
• Implementation of Sustainability agenda

This role is fulltime, permanent and located at Service Office in Helsingborg and some travelling (1 day/week), are expected in the position. Team vision ( title) Our team within IKEA Team vision (text) Service Fulfilment operations is a function within Customer Fulfilment (CFF) and is responsible for operational excellence, performance and development of the fulfilment of affordable core services, resulting in a relevant, effective and sustainable service offer to perform with excellence with the customer needs in focus. Let's connect Questions and support? Let's connect! Let´s connect If you have job specific questions please contact Service Fulfilment Operations Manager, Erik Bengtsson, erik.bengtsson4@ingka.ikea.com. If you have questions about the recruitment process, contact Johan Rosengren, johan.rosengren3@ingka.ikea.com. We appreciate your application as soon as possible, but no later than 1 October. Why you will love us From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA. What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!