Senior Technician (Air Conditioning)

Primary Location Denmark-Haderslev NATO Body NATO Communications and Information Agency (NCIA) Schedule Full-time Application Deadline 16-Nov-2026, 11:59:00 PM Salary (Pay Basis) 44,887.00 Grade NATO Grade G10 NCIA exists for one reason: to ensure the Alliance can communicate securely and reliably, whether in critical political consultations or during complex military operations. We are a key enabler of NATO's core mission to keep one billion people safe. Our technology and cyber experts power NATO's digital capabilities, from data-driven decision-making and secure networks to resilient operations and mission execution across land, air, sea, cyber and space domains. This mission is made possible by our people. We are a team of around 3,500 civilian and military staff working across 30 locations throughout Europe and North America. To meet growing operational demand, the Directorate of CIS Support Units (DCSU) is expanding its presence across a number of locations. DCSU manages, delivers and maintains communications and information systems products and services for NATO customers. Through its CIS Support Units and local CIS Support Elements, DCSU provides the vital connection between customers and NCIA's wider service-delivery organisation. About The Role Maintain and repair the climate-control and air-conditioning systems supporting CIS equipment and facilities in Haderslev. You will diagnose faults, conduct acceptance and electrical-safety tests, carry out preventative and corrective maintenance and support refurbishment, modification and decommissioning. You will coordinate maintenance schedules and assets, analyse system deficiencies, prepare technical documentation and help ensure operational readiness in accordance with Agency, industrial and safety standards. What You Will Do

• Diagnose, troubleshoot, maintain and repair climate-control and air-conditioning systems.
• Carry out overhauls, modifications and preventative maintenance.
• Conduct acceptance and electrical-safety testing.
• Plan and track corrective and preventative maintenance activity.
• Coordinate technical, logistical and asset issues.
• Analyse deficiencies and recommend compliant technical solutions.
• Prepare design, configuration, operating and performance documentation.
• Monitor quality, KPI and maintenance targets and implement corrective action.

How You Will Contribute Everything starts with the customer and the user. You will be expected to understand customer needs, maintain direct engagement and take ownership for reliable outcomes. You will work collaboratively across organisational, professional and national boundaries, connecting customers with the right expertise and contributing to shared success across NCIA and the wider NATO Enterprise. You will act with appropriate pace and sound judgement, address obstacles and improve delivery through insight gained from customers, users and operations. What We Are Looking For We are looking for candidates who meet the technical and professional requirements of the post and who can demonstrate:

• A strong focus on customer and user needs
• Ownership, initiative and accountability
• Sound judgement and practical problem-solving
• Effective collaboration across organisational and professional boundaries
• The ability to work productively with autonomy
• Adaptability in a developing operational environment
• A commitment to delivering results and improving services

Essential Education And Experience

• Higher vocational training in refrigeration, climate/air-conditioning control, electrical mechanics or a relevant discipline with 2 years of post-related experience, or secondary education with 4 years of post-related experience.
• At least 2 years of climate-control systems experience within the last 5 years.
• F-Gas 1 certification and registration or equivalent.
• Knowledge of environmental-control systems and electrical engineering.
• Knowledge of applicable European electrical-safety and installation standards.
• A thorough knowledge of one NATO language.

Desirable Education And Experience

• Driving, truck/trailer or forklift licence.
• Soldering and welding skills.
• Knowledge of electronics, UPS, power generation and PLCs.
• Health and safety or overhead-crane certification.
• International NATO military/civilian experience and organisational knowledge.

Important Information Before Applying

• This post forms part of NCIA's expansion into a new or developing duty location.
• Practical onboarding guidance on host-nation administration may not yet be available at the time of recruitment, selection or onboarding.
• Candidates should be prepared to operate in a developing location environment where some practical arrangements may need to be clarified after appointment or arrival.
• Some local operational, administrative and support arrangements may continue to evolve. The role may therefore require a high degree of autonomy and different support arrangements from those available at an established NCIA campus.
• Candidates should not make assumptions about benefits, allowances, relocation support or other location-specific entitlements. Information will be provided only when formally confirmed.
• Any selection or appointment will remain subject to the required organisational approvals, establishment and funding arrangements, host-nation or administrative conditions, security requirements and other applicable appointment procedures.
• Progression through the recruitment process does not constitute a firm offer of appointment.

How To Apply Please review the complete Job Description before submitting your application. Applicants must demonstrate how they meet the essential requirements and complete the prescreening questions included in the application.