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Read resourceSwedenFull TimeSoftware Developers
Senior Support Engineer
HCLTech | Sverige, Sweden | Salary not specified
Source: JobsPipe
Role snapshot
- Work model
- On-site
- Language
- Not specified
- Experience
- Not specified
- Posted
- Posted today
- Application deadline
- 2026-10-30
What you'll do
Job Summary FG Description - Provide end user support that is agreed upon
- Provide information to end users in the event of operational disturbances
- Act as action owner of the cases or orders they are assigned to
- Assist Infrastructure and application operation Specialist when required
- Drive the identification and escalation of problems in supported services and solutions
- Experience from working with onsite support or similar
- Previous experience from IT within manufacturing industry
- Good experience in incident and problem process (ITIL)
- Proficient in Swedish and English, both spoken and written
- Swedish driving license mandatory
Key Responsibilities Description
- Provide end user support that is agreed upon
- Provide information to end users in the event of operational disturbances
- Act as action owner of the cases or orders they are assigned to
- Assist Infrastructure and application operation Specialist when required
- Drive the identification and escalation of problems in supported services and solutions
- Experience from working with onsite support or similar
- Previous experience from IT within manufacturing industry
- Good experience in incident and problem process (ITIL)
- Proficient in Swedish and English, both spoken and written
- Swedish driving license mandatory
Skill Requirements Must Have Skill Information Technology Infrastructure Library (ITIL) Good to Have Skill Other Requirements
Work resources