Senior Program Manager

Job Summary HCLTech is looking for an Engineering Mindset Leader to drive Application Development and Transformation-led delivery for the Ericsson account, focused on telecom network and OSS/BSS platforms. This role owns engineering culture, technical governance, and delivery quality across workstreams that demand carrier-grade reliability — acting as the senior technical anchor between HCLTech's delivery teams and Ericsson's engineering leadership. Key Responsibilities Key Responsibilities Engineering Mindset & Culture - Champion an engineering culture centered on reliability, performance, and carrier-grade quality. - Institutionalize rigorous code review, static/dynamic analysis, and secure-coding practices for network software. - Drive DevSecOps adoption — CI/CD, infrastructure-as-code, automated performance and regression testing. - Instill engineering discipline around non-functional requirements — availability, latency, and fault tolerance — appropriate to telecom SLAs. Delivery Leadership & Technical Governance - Own end-to-end technical delivery for Ericsson's AD/Transformation workstreams across network and OSS/BSS platforms. - Set up architecture governance — design reviews, standards, and NFR/availability sign-off — for carrier-grade systems. - Drive modernization toward cloud-native network functions, microservices, and containerization (Kubernetes/OpenShift). - Own technical risk and technical-debt management for systems operating under strict SLA and regulatory constraints. - Track and report engineering health metrics (availability, defect leakage, deployment frequency, MTTR) to account leadership. Client & Stakeholder Engagement - Act as the primary engineering counterpart to Ericsson's engineering and product leadership. - Translate Ericsson's network evolution and 5G roadmap into actionable engineering delivery plans. - Represent HCLTech in technical governance forums, steering committees, and architecture councils. - Build trusted-advisor relationships that grow HCLTech's engineering footprint within the account. - Operate as the embedded, on-the-ground engineering leader at Ericsson's offices, providing day-to-day client presence and bridging the onshore-offshore delivery model. Team Building, Coaching & Talent - Build, mentor, and retain an engineering team with strong telecom domain skills across development, QE, and DevOps. - Define skilling plans and technical career paths aligned to network engineering and cloud-native technologies. - Foster ownership, continuous learning, and engineering craftsmanship across the pods. Innovation & Continuous Improvement - Drive adoption of network automation, AI/ML for network operations, and observability practices. - Lead pilots for tooling and automation accelerators relevant to NFV/CNF and 5G network software. - Contribute learnings back into HCLTech's engineering Centre of Excellence. Skill Requirements Required Skills & Experience - 16–20 years in IT with substantial experience in Application Development / Digital Transformation delivery. - Proven track record leading engineering teams of 20+ engineers in a telecom or network-software environment. - Strong hands-on engineering background — Java, C++, or Python, in high-availability system contexts. - Deep expertise in cloud-native technologies — Kubernetes, Docker, containerized network functions (CNFs). - Strong command of DevSecOps practices — CI/CD pipelines, IaC, automated performance/regression testing. - Demonstrated experience with telecom domain concepts — OSS/BSS, network management, or NFV. - Excellent stakeholder management skills, including experience working with global telecom client teams. - Solid grounding in Agile/Scaled Agile delivery models within regulated, SLA-driven environments. - Willingness and ability to be based onsite at Stockholm (Kista), Sweden, or client-designated Ericsson site (exact location to be confirmed) (including any necessary work authorization/relocation). Preferred / Good to Have - Direct experience with 5G network software, network function virtualization (NFV), or network automation. - Familiarity with telecom industry standards and frameworks (e.g., 3GPP, TM Forum). - Experience with carrier-grade availability engineering (five-nines uptime targets). - Relevant certifications — cloud architect (AWS/Azure/GCP), CKA, TOGAF, SAFe, or equivalent. - Exposure to AI/ML-assisted engineering productivity or network operations tools. - Prior experience operating in an onshore, client-facing leadership role while directing an offshore delivery organization. What Success Looks Like (First 6–12 Months) - Clear engineering standards and carrier-grade quality governance established across all pods. - Measurable improvement in availability, defect leakage, and release cadence for network software. - Recognized by Ericsson stakeholders as a credible engineering thought leader on network transformation. - A stable, motivated, and upskilled engineering team with strong telecom domain depth. Must Have Skill DevSecOps - AWS,Java Full Stack,Python,Kubernetes Good to Have Skill Telecom,AI/ML Inference Other Requirements