Senior Program Manager, Commercial Operations, Falcom

We are looking for a Senior Program Manager to join our Commercial Operations team and manage large customer projects. Do you have experience with program management and want to work in a high-tech, fast-growing company in the Defence and Public Safety industries? Built on a proud legacy of more than 155 years of audio and technical solutions, FalCom delivers high-quality tactical communication systems, such as headsets, intercom systems, cables and connectors, sold to military and public safety users worldwide. As a Senior Program Manager, you will add structure and oversee the execution of high-priority programs, collaborating with cross-functional teams. You will have an important role in securing and managing large accounts, from initial planning to delivery. The team you will be joining You will be based in our HQ in Ballerup and report to the Head of Program Management. You are expected to work independently, take ownership of your programs, and keep stakeholders informed proactively. For our team to succeed we rely on trust, collaboration, and a positive, solution‑oriented mindset. Your Contribution

• Manage large customer projects, initiatives, and government tenders, ensuring seamless delivery, adherence to timelines, and alignment with business goals.
• Work closely with internal teams across R&D, Sales, Operations, and Finance, as well as external stakeholders to deliver innovative solutions that meet customer and market needs.
• Develop and implement project management methodologies, tools, and processes to ensure efficiency. Additionally, you contribute with strong skills in monitoring progress, resolving issues, and mitigating risks in advance.
• Build positive relationships with customers, acting as a knowledgeable advocate for their needs and ensuring long-term satisfaction.

To perform well in the role, we imagine that you:

• Have 5+ years experience managing customer programs, ideally in defence or government.
• Have advanced communication skills and can take the lead in collaborating with other teams and stakeholders.
• Are comfortable solving problems in a changing environment and handling large-scale programs.
• Are technologically proficient; experience with PLM or CRM systems would add value.
• Have experience with handling public or defence tenders.
• Are fluent in English, both written and verbal – additional languages are welcome.

Other Requirements For The Role Travel is part of the role, but not the focus. You can expect ~20 days of travel per year. Additional travel may be needed, and we value mutual flexibility. Background check. Please note that all FalCom employees will be subject to a background check and must maintain a clean record throughout employment. We encourage you to apply Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are focused on an inclusive recruitment process All applicants will receive equal consideration for employment, which is why we encourage you to submit your CV without a photo. Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to a potential first interview. How to apply? Use the ‘APPLY’ link no later than 27th November, 2026. We review applications on an ongoing basis and will close the position once the right candidate is found, so we encourage you to apply as soon as possible. On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy. Join us in bringing people closer FalCom is built on GN Group’s foundation, with more than 155 years of innovation, as an established provider of intelligent audio solutions. Inspired by people and motivated by innovation, GN delivers technology that enhances hearing and sight. We enable people to overcome real-life problems, improve communication and collaboration for businesses, gamers, and tactical units. GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to further expand our position in the large audio and video peripherals markets. Read more about the announcement here. We hope you will join us on this journey and look forward to receiving your application.