Senior Payroll & Hr Specialist

About the Role As a Senior Payroll & HR Operations Specialist, you will deliver high-quality payroll and HR services within our SAP MPS and BPO organisation. Acting as a Subject Matter Expert (SME), you will ensure operational excellence, compliance, and continuous improvement while supporting clients across the employee lifecycle. Key Responsibilities Payroll & HR Operations - Manage payroll processing, controls, compliance, statutory reporting, and year-end activities. - Deliver HR administration services, including: - Time Management - Benefits Administration - Pensions & Insurances - Employee Data Management - Ensure compliance with local legislation and company policies. Process Improvement - Support payroll and HR transformation initiatives. - Implement standard processes and drive continuous improvement. - Maintain process documentation, SOPs, and training materials. Stakeholder Management - Partner with clients and country teams on compliance and process optimisation. - Support operational enhancements and manage complex payroll and HR issues. - Contribute to KPI, SLA, and service performance reporting. Team Support - Coach and support junior team members. - Share knowledge and best practices across teams. What We're Looking For Experience - 5+ years of Payroll and/or HR Outsourcing experience. - Strong payroll processing expertise in an outsourcing environment. - Experience supporting HR operations across the employee lifecycle. - Experience working with multinational clients. - Strong stakeholder management, analytical, and problem-solving skills. - Fluent in English and the local language. Preferred Skills - SAP Employee Central Payroll (ECP) - SAP SuccessFactors Employee Central - Payroll Control Centre - Workforce Management solutions - Benefits platforms (Benify, Worksmile, or similar) - Payroll and HR integrations - Payroll or HR certification (CPP, CIPD, PHR, or equivalent) Join us and help deliver world-class payroll and HR services in a collaborative, international environment.