Senior IAM Operations Consultant

We are looking for an IAM Operations Consultant for our Client in the financial industry The consultant will support day-to-day IAM operations and contribute to the stabilisation and clean-up of IAM services and access data. This is a hands-on, execution-focused role suited for an experienced IAM professional who works systematically in a complex enterprise environment and collaborates effectively across IAM, Security and operational teams.

Key responsibilities

• 1. IAM operational execution (backfill)

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• Execute and support Joiner / Mover / Leaver (JML) processes
• Handle IAM‑related ServiceNow requests and incidents (access, entitlements, role corrections)
• Support daily access and entitlement handling based on defined processes and runbooks
• Coordinate operational tasks with Nordea User Administration and Service Desk

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• 2. IAM data analysis and clean‑up

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• Analyse and improve IAM master data
• Roles and business roles
• Role groups and group memberships
• Entitlements and access packages
• Ownership and accountability fields
• Support migration from manual access to group‑ and access‑package‑based access
• Prepare structured access lists and extracts for audits, reviews, and recertifications

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• 3. Support to security and audit activities (execution only)

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• Prepare factual input and evidence for security and audit activities (e.g. user lists, privileged access overviews)
• Support clean‑up of excess, obsolete, or misaligned access
• Execute remediation tasks defined by IAM Governance or Security

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• 4. Operational coordination and stabilisation

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• Follow defined IAM processes and escalate design, policy, or risk questions to IAM Governance
• Contribute to reducing manual workarounds and recurring IAM incidents
• Support backlog reduction through structured execution

Boundaries (explicit)

• The consultant does not define IAM policy, architecture, or risk acceptance
• The consultant does not own audit decisions or governance only support when needed with data
• The role is execution‑focused, operating under established direction from IAM Governance / Security Lead

Must-have knowledge and experience

• Strong hands on experience with IAM operations
• Solid understanding of: Joiner / Mover / Leaver (JML), Role based access control (RBAC), Privileged Access Management (PAM/PIM)
• Practical experience with: Microsoft Entra ID / Azure AD, Microsoft Entra ID Workflows, Microsoft Logic Apps, Active Directory, ServiceNow (access requests, incidents)
• Strong data analysis skills (Excel / CSV at operational level)
• High attention to detail and ability to work systematically

Nice-to-have knowledge and experience

• Experience from regulated environments (finance, insurance)
• Familiarity with IAM clean up and stabilisation after go live
• Experience working with large IAM backlogs and legacy access models

Start date: 01-10-2026 End date: 31-05-2027 with option of extension Location: Copenhagen Required skills IAM Operations AzureAD Privileged Access Management (PAM/PIM) Role-Based Access Control Joiner / Mover / Leaver (JML) Microsoft Entra iD Preferred skills IAM backlogs Security and audit support IAM Governance ServiceNow Languages English (Proficient)