Salesforce Solution Partner CMT

Role: Salesforce Solution Partner – CMT Experience: 10+ years Location: Stockholm County, Sweden Type: Full-time, Permanent contract Work model: Hybrid Tata consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose. We help companies across industries achieve their strategic goals and lead their digital transformation programs. With 600,000 experts globally and 18,000+ consultants working for leading Nordic Customers, we have a strong sense of purpose for the ecosystem around us – our employees, partners, customers and society. About the role We are looking for an experienced Salesforce Solution Partner to join our global team and drive solution-led growth within the Communications, Media & Technology. In this role, you will work at the intersection of business and technology engaging with senior stakeholders, shaping opportunities, and leading Salesforce-driven transformation initiatives. Key Responsibilities: You will play a key role in driving business growth and delivering value to clients by:

• Managing the sales funnel and proactively generating demand through solution-led selling
• Engaging with CXO-level stakeholders and acting as a trusted advisor
• Owning and driving Salesforce-focused opportunities from initiation to closure
• Identifying new business opportunities and collaborating with global teams to deliver successful outcomes
• Leveraging your domain and technical expertise to define and demonstrate innovative solutions
• Partnering with Salesforce on joint pursuits, solution development, and go-to-market initiatives

About you You are a results-driven professional with strong experience in CRM and transformation initiatives within telecom or media, bringing deep CMT industry-sector expertise, strong analytical capability, and the ability to advise on Salesforce Communication Cloud solutions across a primary industry and 2–3 secondary industries. You combine business understanding, technical expertise, and strong stakeholder management skills. Qualifications

• Around 10–15 years of experience in IT
• At least 5 years of experience in CRM implementations (preferably Salesforce)
• Strong understanding of telecom or media customer journeys and CRM platforms (e.g., Salesforce, Siebel, Amdocs, Netcracker, or Hansen)
• Experience in CX consulting, working closely with clients to solve business challenges
• Experience from telecom BSS or media transformation programs
• Strong stakeholder management skills and the ability to work across global, cross-functional teams
• A proactive mindset with a passion for innovation and growth
• Strong pre-sales capabilities, including solution positioning, client requirement discovery, value articulation, proposal development, and close collaboration with sales teams to drive qualified pipeline and successful deal conversion
• Excellent communication, interpersonal and presentation skills, with the ability to engage and influence senior customer leadership
• Fluent in English and Swedish (written and spoken)

What we offer

• Wellness allowance and access to the Benifex benefits portal with exclusive discounts.
• 30 days of annual vacation
• Collective agreement and a competitive ITP1 pension plan.
• Salary sacrifice pension scheme and pension advisory services through SPP
• Skandia Group insurance coverage
• Continuous learning, access to world-class learning platforms and long-term career growth within a global organization

Ready to make an impact? Join a company where innovation, collaboration and continuous development are part of everyday life! You are welcome to submit your English CV via LinkedIn. Applications are reviewed on an ongoing basis. For questions regarding the position (please do not send CVs, due to GDPR CVs will be deleted), please contact: sweden.careers@tcs.com and use the subject line "Role Question -[Job Title it regards]" We look forward to receiving your application via LinkedIn. Privacy Note: https://ibegin.tcs.com/iBegin/privacy-notice