Sales Associate

Company Description Matvy.com is a growing digital-first company focused on delivering modern, user-friendly online solutions to customers in Stockholm and beyond. The organization values innovation, customer satisfaction, and continuous improvement across its products and services. Team members collaborate in a dynamic environment where ideas are encouraged and data-driven decisions guide growth. Matvy.com supports professional development and offers opportunities to contribute directly to the company’s expansion in the online marketplace. Role Description As a Sales Associate at Matvy.com, you will work full time in a hybrid arrangement based in Stockholm, with the flexibility to perform some duties from home. You will handle inbound and outbound customer interactions, present product offerings, and guide prospective customers through the sales process. Daily tasks include identifying customer needs, offering tailored solutions, managing orders, and following up on leads via phone, email, and online channels. You will collaborate with marketing and customer support teams to ensure a smooth customer journey, track sales activities in CRM tools, and contribute to meeting individual and team sales targets. The role also involves preparing basic reports on sales performance and feedback to help improve processes and offerings. Qualifications

• Strong customer-facing skills, including clear communication, active listening, and a professional, service-oriented approach.
• Proficiency with digital tools such as CRM systems, online communication platforms, and basic office software.
• Ability to work in a hybrid environment, managing time effectively between in-office and remote work, and collaborating with cross-functional teams.
• Demonstrated sales or retail experience, with a track record of meeting or exceeding targets considered an advantage.
• Solid organizational skills, attention to detail, and the ability to handle multiple inquiries and tasks simultaneously.
• Comfort working with data to monitor performance and willingness to learn new sales techniques and product knowledge.
• Fluency in English; proficiency in Swedish or other languages is a plus.
• Relevant education or training in sales, business, marketing, or a related field is beneficial but not strictly required.