Sales and Operations Coordinat

We are seeking a proactive and detail-oriented Sales & Operations Coordinator to join our team in Copenhagen. In this role, you will oversee the day-to-day operational and sales activities for our travel business, ensuring seamless service delivery and exceptional client satisfaction. You will work closely with clients, suppliers, and internal teams to manage bookings, support sales growth, coordinate travel logistics, and maintain efficient workflows. The ideal candidate is fluent in Chinese, has a solid understanding of Scandinavian and Baltic destinations, and thrives in a fast-paced, multicultural environment. This position offers a unique opportunity to combine operations management with client-facing responsibilities while contributing directly to our business development efforts. What You will do

• Manage daily operational tasks, including itinerary coordination, supplier communication, booking management, and quality control,
• Support sales activities by preparing quotations, proposals, and tailored travel solutions,
• Maintain strong relationships with clients and partners, ensuring clear communication and high service standards,
• Resolve operational challenges quickly and effectively, ensuring a smooth travel experience from planning to execution,
• Monitor product performance, logistics, and service delivery to ensure operational efficiency,
• Contribute insights to enhance products, streamline processes, and support business growth,
• Coordinate with internal teams (Operation, Finance, etc) to ensure alignment and timely execution.

What You bring

• Native proficiency in Chinese (required), another Asian language is an advantage,
• Minimum 2 years of experience in the travel industry, ideally in B2B operations or sales,
• Strong communication skills and proven ability to manage client and supplier relationships,
• Solid understanding of Scandinavian and Baltic destinations, products, and travel logistics,
• Strong analytical and problem-solving mindset with demonstrated operational experience,
• Proficiency in MS Office (Excel, Word) and internal reservation systems,
• High level of accuracy, organization, and ability to perform under pressure,
• Ability to multitask effectively and work independently,
• Strong teamwork skills and comfort working in a multicultural environment,
• Bachelor’s degree in Tourism, Business Administration, or a related field is an advantage.

What We offer

• Be part of a dynamic, international, and passionate team in the travel industry,
• Work on exciting, meaningful projects that shape unique travel experiences,
• Build long-lasting partnerships with global and regional partners,
• Grow in a culture that values collaboration, creativity, and continuous improvement,
• Enjoy an inclusive, flexible, and multicultural working environment.

How to Apply Send your CV and a cover letter to alpi@nordistravel.com. We review applications on an ongoing basis and encourage early submissions.