Sales and Customer Service Coordinator

We are seeking an energetic and customer-oriented Sales and Customer Service Coordinator to join our team for the upcoming 2026–2027 winter season.

In this role, you will be responsible for serving our customers and selling our activities and services. Your daily tasks will include handling inquiries received via email and other booking channels, making reservations, and guiding customers to find the experiences that best suit their needs. You will sell products such as snowmobile safaris, Northern Lights tours, and other winter activities, while ensuring that our customers receive friendly and expert service throughout the booking process. You will also assist in welcoming customers and distributing and fitting winter gear prior to safaris.

We look for:

a cheerful and proactive customer service attitude

strong interpersonal and sales skills

fluency in Finnish and English (proficiency in other languages is considered an asset)

initiative, attention to detail, and the ability to work effectively even in busy situations

good basic IT skills.

We offer:

varied and diverse work in an international tourism environment

a pleasant and supportive work community

an opportunity to develop your skills in the tourism and sales sectors

a unique working environment within the winter tourism industry.

If you enjoy customer service, sales, and a fast-paced work environment, you might be just the person we are looking for. Previous experience in similar roles and local knowledge of Ruka and Kuusamo area are considered an advantage. Send in your application and join us in creating unforgettable experiences for our customers!