Revenue Operations Manager

Department: RevOps Location: Copenhagen Description Factbird is a manufacturing intelligence suite that turns real-time production data into actionable insights. Our plug-and-play hardware and AI-powered SaaS solution help manufacturers cut downtime, improve efficiency and reduce waste. We are around 100 people across Europe and the US, growing more than 50% year over year. We have just partnered with the private equity firm Verdane to strengthen our product roadmap and expand our reach even further. We have built a solid Revenue Operations foundation, with HubSpot as our CRM, BigQuery as our data warehouse, and Power BI and Claude for reporting that the leadership team and the board rely on. Now we want to take the next step. We are looking for a Revenue Operations Manager who doesn't just keep the engine running, but tells us where to steer it. This is a role for someone who looks at our numbers and asks "so what?" Which segments should we double down on? Where is the funnel leaking? Which investments will pay back? What can we do even better? You will help answer those questions and make sure the answers lead to action. The role You will own Revenue Operations across the full customer journey, from the first marketing touch to sales, onboarding, renewal, and expansion. Your job is to unify the processes, technology, and data behind our revenue teams so that growth becomes more predictable, transparent, and scalable. You will be based at our office at Havneholmen in Copenhagen, report to the CFO, and work closely with Sales, Marketing, Customer Success, Finance, and the senior leadership team. You will lead our Business Intelligence Analyst, who owns the data warehouse, the data pipelines, and the Power BI dashboards. You will thrive here if you combine a commercial mindset with analytical rigor, and you enjoy turning a messy question into a clear recommendation that a leadership team can act on. What You'll Do Planning and GTM

• Turn performance, customer, and market data into clear recommendations: where to invest, which segments and industries to prioritize, and what isn't working.
• Support commercial planning with Sales, Marketing, Customer Success and Finance, including targets, quotas, and capacity planning.
• Support sales leadership on territory design, lead routing, and pipeline coverage.

Data and Intelligence

• Develop the commercial KPIs that matter across the funnel, such as pipeline, conversion, win rates, CAC, churn, and net revenue retention, and understand the data behind it.
• Own the monthly commercial performance reporting for the leadership team and present the story and learnings behind the numbers.
• Lead deep-dive analyses, such as ICP and industry performance, win/loss and churn drivers, and recommend corrective actions.
• Lead and develop our Business Intelligence Analyst: set priorities, goals, and development plans.

Best in Class Processes

• Map our processes from lead to renewal, find the bottlenecks, and fix them together with Marketing, Sales and Customer Success.
• Design workflows and hand-offs that cut admin time and improve data quality for Marketing, Sales and Customer Success.

Technology and AI

• Foster the adoption of AI across Sales, Marketing and Customer Success: connect AI assistants to our CRM and data, and build AI-powered workflows for enrichment, lead scoring and reporting. AI-powered tools in our current stack include Gong, Amplemarket, Claude and Dreamdata.
• Measure the impact of AI and automation on productivity and pipeline.

Revenue Funnel Pursuit

• Give the revenue teams the insights, tools and cadences they need at every stage of the funnel, from demand generation to renewal and expansion.
• Support Marketing on attribution, intent data and campaign reporting.
• Support Customer Success with health, churn-risk and expansion insights.

Project Management

• Plan and deliver cross-functional revenue projects from scope to measurable impact.
• Lead the change management that comes with new processes and tools, so they stick.

What We're Looking For We are looking for a commercially minded problem solver who uses data to drive decisions and create value. You understand what drives growth in a B2B business, you are comfortable in front of a leadership team, and you are hands-on enough to get into HubSpot yourself. The ideal background

• 5 to 7 years of professional experience in Revenue Operations, commercial analytics, strategy or management consulting, or a similar role.
• Experience from a B2B SaaS or tech scale-up, where you have seen what drives growth up close.
• A proven track record of turning data into insights and recommendations that leaders acted on.
• Strong analytical skills: you may have been a Business Intelligence Analyst in the past. You are definitely at home with funnel metrics, unit economics and forecasting, and you can build a model in Excel or a BI tool.
• Solid HubSpot experience and you will need to be confident as its Super Admin.
• Curiosity about AI, and practical experience using it to automate work or get more out of data.
• Clear communication in English, written and spoken, at leadership and board level.

How you work

• You think like a business owner and always ask what a number means for growth.
• You work autonomously, take ownership, and see what could be better before anyone asks. You help the teams around you turn those ideas into real improvements.
• You build trust across Sales, Marketing, Customer Success and Finance, and you can challenge with facts.
• You enjoy coaching others and want to develop the analyst on your team.
• You like structure, but you are happy to build it where it doesn't exist yet.

Why Factbird? People are at the heart of everything we build. We believe great products come from empowered teams - and we work hard to create an environment where you can do your best work and have space for life beyond it. Here’s what you can look forward to:

• Flexible working hours: We trust you to manage your time. Life isn’t one-size-fits-all, and neither is work.
• Competitive salary: We offer compensation that reflects your skills, experience, and impact.
• Internet reimbursement: Stay connected and productive, wherever you choose to work from.
• Thoughtful, human onboarding: We’ll support you step by step, giving you the context, tools, and guidance you need to feel confident from day one.
• A career path that grows with you: Through bi-yearly Individual Development Plan conversations, we’ll work together to shape a career journey that fits your ambitions.
• Company-wide gatherings & team days: We regularly come together across teams and regions to connect, celebrate, and align on what’s next.
• A global, inclusive culture: We’re proud of our diverse backgrounds and perspectives — and we actively celebrate them in how we work and collaborate.

We’d love to hear from you If this role feels like a match, we’d be excited to hear from you and explore how you could help shape the future of data collection and production monitoring at Factbird. And if someone in your network comes to mind who might be a great fit — feel free to share this opportunity with them. Have questions? You can always reach out at khma@factbird.com At Factbird, we believe that great work starts with people feeling respected, valued, and included. We are proud to be an equal opportunity employer and are committed to building a workplace where everyone has the opportunity to thrive. All employment decisions at Factbird are made based on business needs, role requirements, and individual qualifications, without discrimination based on gender, gender identity or expression, age, disability, marital or family status, nationality, ethnic or social origin, religion or belief, sexual orientation, or any other characteristic protected under applicable European and local employment laws. We celebrate diversity in all its forms and believe that different backgrounds, perspectives, and experiences make our teams stronger and our work better. We warmly encourage all qualified candidates to apply and to bring their whole selves to Factbird.