Quality Control, Safety & Security Specialist

About Green SM Green SM is a leading provider of electric vehicles (EVs) and sustainable mobility solutions, headquartered in Vietnam. With a strong focus on transforming the future of urban transportation, the company has expanded globally and is now preparing to establish its presence in the EU market. Join the journey towards more sustainable mobility. About the Role As a Quality Control, Safety & Security Specialist, you will be responsible for supporting the implementation and continuous development of the company’s processes relating to quality, safety, and security. The role focuses on ensuring compliance with operational standards and regulatory requirements, while contributing to a safe environment for drivers, customers, and company assets. Responsibilities Quality Control • Support the implementation of quality control frameworks to ensure high standards of service and operational quality. • Monitor daily operations and identify areas for improvement to increase efficiency and service quality. • Monitor KPIs and quality metrics, and follow up on corrective actions. Safety & Security • Monitor safety and security conditions for drivers, customers, and company assets. • Support the implementation of safety procedures, security measures, and emergency response plans. • Manage and follow up on road safety incidents, escalating more complex cases when necessary. • Conduct regular checks to ensure drivers comply with safety requirements and operational guidelines. • Assist with the investigation and handling of customer complaints and safety-related incidents. • Identify risks and propose measures to minimize them. Coordination & Reporting • Work closely with operations and other internal functions to ensure compliance with quality and safety standards. • Coordinate with external stakeholders, such as public authorities, when needed. • Prepare reports and analyses related to quality, safety, and security. Qualifications • Experience in corporate security, public order/security officer roles, guarding services, policing, the armed forces, or similar security-related fields is an advantage. • Security guards and security personnel looking to develop further in security and quality work are encouraged to apply. • Experience in logistics, mobility, taxi services, or related industries is an advantage but not a requirement. • Basic knowledge of security regulations, compliance, and operational processes. • Experience in incident management, security coordination, or compliance-related work is an advantage. • Strong analytical skills, attention to detail, and risk awareness. • Good communication skills and experience collaborating across different functions. • Good command of English and Danish. Desirable Qualities • Organized and solution-oriented. • Proactive and accountable. • Able to make decisions in high-pressure situations. • Interested in security, quality, and sustainable transport solutions