QA Engineer

Role: QA Engineer Location: Stockholm, Sweden Job Description: We are looking for a mid-to-senior level QA Engineer with a primary focus on manual testing to join a cross-functional team within Marketing Automation & Loyalty Tech. The assignment involves ensuring quality across a complex ecosystem of marketing automation workflows, loyalty processes, and web integrations in an environment undergoing continuous development and expansion. You will work closely with Martech Engineers specializing in Salesforce Marketing Cloud and Antavo, web developers, Product Owners, Scrum Masters, API and integration developers, as well as CRM and loyalty business teams. The team works with established QA processes and collaboration models, dedicated testing environments, CI/CD pipelines, and partially established regression testing routines. The role focuses on executing and further developing testing and QA activities while ensuring quality across complex integrations and business workflows. Responsibilities

• Perform functional testing, regression testing, and exploratory testing.
• Validate email journeys and marketing automation workflows in Salesforce Marketing Cloud (SFMC).
• Test loyalty workflows and business logic within Antavo.
• Conduct end-to-end testing across integrated systems.
• Verify data flows between Antavo, SFMC, web platforms, and other services.
• Validate customer data, loyalty and membership rules, and triggered communications.
• Identify deviations and inconsistencies within complex business rule variations.
• Support testing of frontend experiences, backend integrations, and APIs.
• Ensure alignment between website behavior and Martech-driven processes.
• Collaborate closely with Martech Engineers, web developers, Product Owners, Scrum Masters, and other QA resources.
• Participate in agile ceremonies such as stand-ups, sprint planning, and retrospectives.
• Participate in story refinement and defining acceptance criteria.
• Identify, document, and track bugs and defects.
• Contribute to root cause analysis and clarification of QA findings.
• Support the handling of production-related issues linked to quality deficiencies.
• Maintain test cases, test results, and defect documentation in Jira.
• Contribute to knowledge sharing and development within QA, systems, and business processes.

Mandatory Requirements

• Strong experience in manual QA testing within complex system environments.
• Experience with end-to-end testing in integrated environments.
• Experience in regression testing and exploratory testing.
• Ability to understand and validate complex business logic and workflows.
• Experience with Salesforce Marketing Cloud (SFMC).
• Experience with marketing automation journeys, including email workflows, triggers, and segmentation.
• Good understanding of API and integration testing.
• Good understanding of data validation across multiple systems.
• Experience with Postman or similar REST API client tools.
• Experience using Jira for test management and defect tracking.
• Experience working with agile methodologies such as Scrum and/or Kanban.

Preferred Qualifications

• Experience with or exposure to loyalty platforms such as Antavo or similar solutions.
• Experience with or exposure to ERP/back-office platforms.
• Experience with or exposure to test automation tools such as Selenium or Cypress.
• Experience testing within CI/CD environments.