Product Manager

We're looking for a product manager who owns our product, from which problems we solve to customers putting the solution to use. You're curious and structured, and you enjoy talking to customers. Bsure is one of Europe's fastest-growing startups, and we're proud of it. The tl;dr is that we work in cybersecurity. The slightly longer version is that we build a solution that finds and closes the security gaps in companies' identity landscapes. Think abandoned guest accounts, forgotten admin accounts or agents gone rogue. Many of these gaps also cost money in licenses nobody uses, so Bsure quickly becomes a cost tool too. We're around 15 people in Norway and Sweden, with customers in the Nordics and the US. Our working languages are Norwegian and English. You own the product direction and have the final say on priorities You'll be responsible for the product, and for doing whatever it takes to make it a success. Defining what success means is part of the job too. Whatever it looks like, you need to love nerding out about the product, the industry and, above all, our customers. And you need to be motivated to set up a flow for product discovery and product delivery that gets results. Product management is a broad role in itself, and it doesn't get any narrower in a startup. That's why you'll work closely with

• the developers and our CTO, who leads the tech team and sets the technical direction
• our UX designer, who designs the screens and the flow in the app
• Customer Value, who know our customers and follow up on usage
• sales and marketing, who are out talking to the market every single day

The role has no direct reports. We believe a role says something about what you're responsible for, but that doesn't mean you have to do everything yourself. Here we work toward one shared, hairy goal and allocate our resources accordingly. You talk to customers every week and follow solutions all the way through Here Are Some Of Your Most Important Tasks

• Understand customers. You regularly interview customers and people who aren't customers yet. You find out where it hurts, what they call it and what they do about it today.
• Facilitate product discovery. You lead discovery sessions with the team, keep track of hypotheses and opportunities, and bring the developers along to meet customers.
• Test before we build. Concepts, sketches and prototypes meet customers before they go into development. You use AI tools to get faster from idea to something customers can react to.
• Prioritize what we solve. You balance new opportunities, improvements to what we already have, technical needs and requests from individual customers, and you stand by your choices.
• Make the problem clear. You describe the problem, why it matters and what good enough looks like, so the developers can shape the solution in our Shape Up cycle.
• Follow the solution until it's in use. A shipped feature is a milestone. You follow up until customers use it and the value can be measured.
• Give the rest of Bsure good answers. Your insight gives sales and marketing the language they need.

You've done the job before, whatever the title was You Might Come From Product, Service Design, UX, Business Development Or Technology. You Don't Need To Have Held The "Product Manager" Title Before, But We're Looking For Someone With

• product experience, where you've owned priorities and made decisions
• experience with qualitative interviews and service design methods, like customer journeys and service blueprints
• a steady hand as a facilitator, even when the room is full of experts
• structured thinking and clear writing
• business sense and an interest in how Bsure creates value for customers
• a good working relationship with developers, and the ability to talk workflows and integrations without writing the code yourself
• the ability to work comfortably in both Norwegian and English

What matters most to us is drive. If you're hungry to build something, learn fast and enjoy the pace of a startup, you're who we're looking for, whether you've been at it for three years or ten. You'll pick up the identity and security knowledge with us. It's a plus if you've worked at a startup, or with B2B SaaS for IT or security. What success looks like after 6 to 12 months

• Product direction is built on customer insight, and the whole team can explain why we're building what we're building next.
• You have a steady rhythm for customer conversations and discovery, and the developers are part of it.
• What we launch gets used, and you can show it with numbers.
• The developers and the UX designer love working with you, because it's always clear what needs solving and why.
• You're known for bringing clarity, speed and structure wherever you go, sales and marketing included.

Why work at Bsure? On top of joining a (by our own account) brilliant team in a varied and innovative environment, we can offer

• the chance to shape the product while a lot is still open, with more than 150 paying customers already using it
• a big opportunity for career growth, because you'll help shape a company building a product in a category Gartner has only recently defined
• a competitive salary and the possibility of stock options
• short decision paths, and founders who want to be challenged

A few famous last words Joining Bsure is pretty special. You're coming in at the start of an adventure we think is going to be absolutely wild. We're helping shape the future of identity security. It might not be the conversation starter you bring to the dinner table, but the industry is groundbreaking, and we're at the front of it. Bsure was started by five founders with an average of 20 years of domain experience. We've built what we wished had existed back when we worked in-house. And the problems you'll work on, the team you'll work with and the opportunities you'll be exposed to will give you more than enough to talk about at the dinner table. We review applications as they come in, and the deadline is December 31.