People and Culture Operations Manager

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself." - Location Oslo (Billingstad) - Employment type Full Time Permanent - Department People & HR - Deadline 2026-10-20 Candidate profile (text) - Default language At IKEA, we believe that a great co-worker experience is created through people, strong relationships and processes that work. We are now looking for a People & Culture (P&C) Operations Manager who is passionate about leadership, operational excellence and creating the conditions for others to succeed. In this role, known internally as Country P&C Location Operational Services Manager, you will lead the P&C Operations team in Norway, with direct leadership responsibility for 10 co-workers. Together with your team, you are responsible for delivering recruitment, payroll, people administration and people data services to all IKEA units across Norway. In close collaboration with local P&C teams and our shared service organisation, Global Business Operations (GBO), you will ensure a seamless co-worker experience while driving quality, compliance and continuous improvement across our people processes. As a member of the Norway P&C Leadership Team, you play an important role in ensuring that our services, processes and ways of working support IKEA Norway's goals and ambitions. Key responsibilities (title) About this work area Key responsibilities (text) In this role, you will:

• Lead and develop a team of 10 P&C specialists across recruitment, payroll, people administration and people data
• Create clarity, focus and engagement through supportive and empowering leadership
• Act as an escalation point, coach and sparring partner for your team
• Ensure high-quality operational delivery, service excellence, compliance and risk management across P&C operations
• Drive continuous improvement, simplification and standardisation of ways of working
• Support the implementation of new initiatives, programs and services
• Build strong partnerships with local P&C Managers, matrix stakeholders and GBO teams
• Contribute to shaping the P&C agenda in Norway as a member of the Norway P&C Leadership Team

Let's connect Who you are Let´s connect To be successful in this role, we believe you bring:

• A broad understanding of operational P&C processes and the co-worker experience
• Experience from People & Culture, HR or other people-focused functions
• Experience working across stakeholders in a matrixed organisation
• Experience collaborating with Shared Service Centres
• The ability to navigate and collaborate in a complex, international environment
• Confidence communicating and building strong relationships in both English and Norwegian

You understand how people processes come together to create a great experience for co-workers and leaders. You are comfortable balancing day-to-day operations with continuous improvement and enjoy finding better ways of working. You thrive in an international and matrixed environment, where collaboration across functions, units and countries is a natural part of the way we work. You are a leader with an operational mindset and a genuine interest in how great People & Culture services support the business. Building strong relationships comes naturally to you, and you enjoy creating the conditions for both people and services to succeed. Local section (title) Ready to join us? Local section (text) At IKEA, you'll be part of a company built on values, togetherness and a vision to create a better everyday life for the many people. Upload your CV and answer the questions as part of your application. There's no need to include a cover letter. If you have any questions about the role, please contact Senior Recruiter Helene Ingand at helene.ingand1@ingka.ikea.com or Country People, Sustainability & Communication Manager Monica Bogstad at monica.bogstad@ingka.ikea.com. Why you will love us From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA. What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!