OSS, Telecom Operations & Service Assurance Specialists (Mission Critical Communications Hub)

• Permanent
• Experienced Professionals
• Architecture
• ID 571800-en_US

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Through our Mission Critical Communication hub, we are shaping the future of secure communications in Sweden. Anchored in Stockholm and bringing together some of the industry's leading experts, this hub supports organizations responsible for public safety, emergency response and critical infrastructure. Join us and help shape solutions that make a real difference where reliability, security, and resilience matter most. Your role We are currently strengthening our specialist team within mission-critical communications and telecom. We are looking for experienced consultants who want to help design the next generation of business-critical and operationally critical communication solutions. Do you want to shape the future of OSS (Operations Support Systems)? We are looking for several specialists who want to contribute to the development of modern solutions for network operations, service management, analytics, and automation. We focus on creating visibility, control, and efficiency across complex network and service environments. This is where business, technology, and data come together to enable proactive operations, high service quality, and data-driven decision-making. We are looking for professionals with expertise in architecture, business analysis, service assurance, data analytics, network operations, integration, and technical project management. In this role you will play a key role in:

• Developing OSS architectures and strategic solutions for networks and services
• Business analysis and requirements management for OSS-related processes and tools
• Performance Management, Fault Management, and log management
• Service Assurance, Root Cause Analysis (RCA), and continuous improvement of operational processes
• Developing semantic models and data layers to improve network visibility and understanding
• Designing and implementing tools for NOCs (Network Operations Centers) and end-user organizations
• Integrating OSS platforms, operational tools, and business systems
• Leading implementations, technical deliveries, and transformation initiatives

Your profile We believe you have experience within one or more of the following areas:

• OSS Architecture and Solution Architecture
• Business Analysis and Requirements Management
• Performance Management, Fault Management, and Log Analytics
• Data Architecture and Data-Driven Operations Solutions
• Service Assurance and Incident Management
• Root Cause Analysis (RCA) and operational problem-solving
• Operations Automation and Intelligent Operations
• NOC Tools and Operational Platforms
• Integration between OSS, network, and business systems
• Technical Project Management and OSS solution implementation

As a person, you are analytical, curious, and solution oriented. You thrive in complex environments where you can combine technical expertise, data, and business requirements to create efficient, scalable, and future-proof solutions. You enjoy collaborating with technical specialists, business stakeholders, and external vendors, and you are motivated by improving processes, tools, and user experiences. With us, you will have the opportunity to work with some of the most critical functions in network operations, service management, and automation, helping shape next-generation OSS solutions. What we believe you will enjoy about working here:

• Working alongside leading experts in Mission Critical Communications.
• Being part of a collaborative community supporting the organizations that society depends on most.
• Operating at the intersection of strategy, technology, and execution in complex mission-critical environments.
• An inclusive culture that encourages learning and knowledge sharing, with opportunities for certifications, mentoring and professional growth.

Application We review applications on an ongoing basis, so we encourage you to apply as soon as possible. We look forward to hearing from you! As part of our recruitment process, identity verification will be conducted through inspection of your ID card, and background checks may be carried out as required. About Capgemini Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of €22.5 billion. Make it real | www.capgemini.com #LI-RH1