Operations Manager – Logistics & Distribution, Nordic

About Us At Better Being Co. we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow and do your best work, Better Being is the right place for you. Come build with us and be part of an award-winning company that’s helping create meaningful and lasting change in the healthcare industry. Job Summary Under limited supervision, manages and coordinates logistics, distribution, and inventory operations supporting Norway and Sweden. Oversees warehouse operations, inventory control, replenishment planning, inbound shipments, customs and bonded-warehouse requirements, operational reporting, and related master data. Partners cross-functionally with local teams and global functions to support product availability, inventory accuracy, compliance, and effective execution of Nordic operations. Essential Functions

• Manage logistics and distribution activities supporting Norway and Sweden, including warehouse operations, inventory control, inbound shipments, and product movement.
• Monitor inventory levels, sales trends, forecasts, open orders, production status, in-transit inventory, and expected arrival dates to identify supply risks and support replenishment decisions.
• Coordinate inbound air and ocean shipments, including shipment quantities, destinations, documentation, customs requirements, expected arrival dates, and receiving readiness.
• Maintain operational controls related to Norwegian imports and bonded-warehouse activities supporting Sweden, including appropriate documentation, inventory movements, reconciliations, and discrepancy resolution.
• Maintain inventory visibility and controls across applicable warehouse locations, ensuring product, warehouse, customs status, labeling requirements, and inventory movements are accurately reflected in operational systems and records.
• Investigate and resolve discrepancies involving physical inventory, warehouse transactions, lot and expiration information, and ERP reporting. Support cycle counts, stock verification, traceability, shelf-life management, and inventory accuracy.
• Develop and maintain operational reporting and tools related to inventory, demand, incoming shipments, estimated arrival dates, sales, stock coverage, data quality, and operational priorities.
• Partner with local commercial teams and global supply chain partners to maintain forecasts, communicate changes in demand, prioritize replenishment, monitor production and shipment readiness, and escalate risks affecting product availability.
• Coordinate the creation and maintenance of product, customer, warehouse, pricing, and other operational master data, working with appropriate teams to resolve missing or conflicting information.
• Support new product launches and product lifecycle changes by coordinating product information, warehouse setup, pricing, labeling, registrations, forecasts, initial inventory, and operational readiness.
• Document and standardize operational processes and procedures. Identify opportunities to improve controls, data visibility, workflow efficiency, and operational execution.
• Support implementation and testing of systems, reporting solutions, and warehouse processes, including training and adoption of new procedures.
• Supervise assigned warehouse personnel, including work coordination, training, coaching, and day-to-day operational support.
• Work collaboratively with local teams and global Supply Chain, Finance, Regulatory, IT, Customer Operations, warehouse, freight, and customs partners to resolve operational issues and support business needs.
• Perform other related duties as assigned.

Additional Responsibilities

• Support and participate in company, department, safety, and compliance policies, procedures, programs, and activities.
• Maintain organized and accurate operational records and documentation.
• Promote effective communication and teamwork across local and global teams.
• Maintain a clean, safe, and orderly work environment.

Job Qualifications

• Bachelor’s degree in supply chain, logistics, business, operations, or a related field preferred, or an equivalent combination of education and relevant experience.
• Relevant experience in logistics, distribution, warehouse operations, supply chain, or inventory management.
• Experience coordinating inventory planning, replenishment, inbound logistics, and warehouse operations.
• Working knowledge of import, customs, and related logistics documentation requirements.
• Experience working within ERP, warehouse, inventory, or related operational systems.
• Strong analytical skills with the ability to interpret operational data, identify discrepancies, and resolve problems.
• Strong systems and technology aptitude, including the ability to work effectively with reporting tools and emerging technologies.
• Strong written and verbal English communication skills.
• Ability to communicate effectively and work collaboratively across functions, locations, and external partners.
• Strong organizational skills with the ability to manage multiple operational priorities.
• Prior experience supervising or coordinating employees preferred.
• Ability to develop, document, and improve operational processes and procedures.

Physical Requirements

• Regularly required to sit, communicate, and use a computer and other standard office equipment.
• Occasionally required to stand, walk, bend, reach, and move throughout warehouse and operational areas.
• Must be able to safely perform duties in warehouse and distribution environments and comply with applicable safety requirements.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

For more information, check out our website Better Being Careers and join us in experiencing a workplace where your well-being and success are our top priorities.