On-Site Services Intern

Location: Ludvika, Dalarna County, Sweden Job ID: R0130542 Date Posted: 2026-10-30 Company Name: HITACHI ENERGY SWEDEN AB Profession (Job Category): Administration & Facilities Job Schedule: Full time Remote: No Job Description: The opportunity As an OSS Intern, you will be directly involved in the day‑to‑day operations of our business by ensuring employees have reliable, functioning IT tools. During this internship, you’ll learn how to resolve common technical issues on site, prepare devices that teams depend on, and keep essential office and meeting‑room equipment running smoothly. This role places you close to the business and the end users, giving you hands‑on insight into how IT enables productivity across the organization. Throughout the internship, you’ll be guided by experienced OSS Specialists who will help you build strong, practical IT skills. This is a six-month internship with the opportunity to extend the assignment upon successful completion and mutual agreement. You will work on‑site in the office as it is required for the role. How you’ll make an impact

• Assist in troubleshooting basic IT issues that require physical presence and support end users in navigating self‑service tools and standard IT procedures.
• Prepare laptops and other devices so they are ready for use by new or existing employees.
• Help check and manage hardware inventory (laptops, monitors, accessories).
• Help maintain IT equipment in meeting rooms and shared office spaces, ensuring systems operate correctly.
• Update documentation related to device preparation and OSS procedures and report issues to the team.

Be engaged in special projects where you make impact (relocating, changing office set-up, set up infrastructure, set-up of the meeting rooms) - Your background

• You have recently studied or graduated from a university or technical school in IT, computer science, engineering, or a related field.
• You are comfortable working with people (including helping colleagues in non-technical roles) and with following established procedures and you are passionate about making things better.
• You have a basic understanding of computer hardware and operating systems.
• You are eager to learn and develop technical skills in a hands‑on environment.
• You have a problem‑solving mindset and good attention to detail.

You communicate clearly in English and Swedish language. - More about us We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together. Our benefits offering for our roles generally includes:

• Collective agreement, occupational pension & possibility of salary exchange to pension (for ITP1 and ITP2)
• Group life insurance and additional insurances.
• Flex-time and shortening of working hours in time bank
• Hybrid work & allowances for setting up a workplace at home (in agreement with line manager)
• Health care and wellness allowance
• Health insurance incl. dental, spectacles & contact lenses allowance (employee pay 140 sek/month via salary deduction)
• Psychological support program
• Supplementary compensation for parental leave
• Various trainings and education supporting employee development
• Internal career possibilities both within Sweden and globally

Employee Benefit Portal with thousands of discounts and perks - The benefits listed above are an excerpt only and may vary depending on job grade, location and contract type. Eligibility is subject to local regulations. Applications will be reviewed on an ongoing basis, so we encourage you to submit your application already today Recruiting Manager Simon Gehlin, simon.gehlin@hitachienergy.com will answer your questions about the position. All other questions can be directed to Talent Acquisition Partner Mikael Blomberg, mikael.blomberg@hitachienergy.com Union representatives – Unionen: Thomas L. Gustafsson +46 107-38 27 47; IF Metall: Kennet Andersson +46 107-38 36 73. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.