Network Engineer – L1 | Denmark | B2B Contract | 12 Months | Dispatch

Network Engineer – Level 1 Location: Denmark Contract Type: B2B Contract Contract Duration: 12 Months Engagement: Dispatch Work Model: Onsite / Customer Site Experience: 3+ Years Visa Status: Valid Work Authorization for Denmark Required Payment: Day Rate will be 20 to 25 Euros per hour Role Overview The Network Engineer – Level 1 is responsible for providing first-level onsite network support at customer locations in Denmark. The role involves monitoring network infrastructure, troubleshooting connectivity issues, supporting network devices, and assisting with network maintenance and configuration activities. The ideal candidate should have strong foundational networking knowledge, hands-on troubleshooting experience, good communication skills, and the ability to work independently at customer sites. Key Responsibilities Network Operations & Support

• Provide onsite Level 1 network support under the Dispatch engagement model.
• Troubleshoot LAN/WAN connectivity issues and network-related incidents.
• Troubleshoot switches, routers, firewalls, wireless access points, and other network devices.
• Troubleshoot TCP/IP, DNS, DHCP, VLAN, IP addressing, and basic routing issues.
• Perform network connectivity testing using Ping, Traceroute, NSLookup, and similar tools.
• Assist with installation, replacement, configuration, and troubleshooting of network equipment.
• Support basic VPN, Wi-Fi, and network access issues.
• Monitor network devices and identify connectivity or performance issues.
• Escalate complex or unresolved issues to L2/L3 network engineering teams.

Incident & Ticket Management

• Attend customer site incidents as required under the Dispatch model.
• Log and update incidents and service requests in the ITSM/ticketing system.
• Follow defined incident management and escalation procedures.
• Maintain accurate records of troubleshooting activities and resolutions.
• Work within agreed SLAs and provide timely incident updates.
• Communicate professionally with customers and technical teams.

Network Maintenance & Changes

• Assist senior engineers with planned network maintenance activities.
• Support network device replacements, installations, and basic configurations.
• Assist with network upgrades and site deployment activities.
• Follow customer security, change management, and operational procedures.
• Maintain accurate network documentation and configuration records.

Required Skills & Qualifications

• Minimum 3+ years of experience in Network Support, Network Engineering, or IT Infrastructure Support.
• Strong understanding of TCP/IP, DNS, DHCP, VLANs, subnetting, and basic routing.
• Hands-on experience with switches, routers, firewalls, and wireless networking.
• Good knowledge of LAN/WAN troubleshooting.
• Familiarity with Cisco, Juniper, Fortinet, or similar networking technologies.
• Basic knowledge of VPN, NAT, ACLs, and network security concepts.
• Experience with network monitoring and diagnostic tools.
• Familiarity with ITSM/ticketing systems.
• Strong troubleshooting and analytical skills.
• Good communication and customer-facing skills.
• Ability to work independently at customer locations.

Preferred Certifications

• Cisco CCNA
• CompTIA Network+
• CompTIA Security+

Candidate Requirements

• Location: Denmark
• Contract: B2B
• Duration: 12 Months
• Engagement: Dispatch
• Work Model: Onsite / Customer Site
• Experience: 3+ Years
• Visa Status: Valid work authorization for Denmark is required.
• Candidates should be available to attend customer sites as required.
• Immediate or short-notice availability is preferred.
• Day-rate payment applicable.

Job Type: Contract Pay: 100,00kr. - 150,00kr. per hour Work Location: In person