Mainframe CICS System Programmer

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Role- Mainframe CICS Location- Stockholm and Gothenburg, Sweden Job Type- Hybrid (2 days to travel to the office) Full-time Employment - Permanent Job Overview Job Title : Senior/SME - Mainframe CICS System Programmer/Administrator (10+ Years Experience) Job Summary We are seeking an experienced Mainframe CICS System Programmer with 10+ years of hands-on experience in installing, upgrading, administering, tuning, and supporting IBM CICS environments on z/OS. The candidate will be responsible for ensuring the availability, stability, security, and performance of mission-critical CICS systems supporting 24x7 business applications. The role requires strong technical expertise in CICS system programming, problem determination, performance management, disaster recovery, automation, and integration with other mainframe subsystems such as Db2, MQ, IMS, and RACF. Key Responsibilities

• Install, configure, maintain, and upgrade IBM CICS Transaction Server environments.
• Perform CICS version upgrades, maintenance, RSU/PTF implementation, and SMP/E-related activities.
• Monitor and tune CICS regions to ensure optimal performance, availability, and capacity management.
• Analyze CICS performance metrics using tools such as OMEGAMON, SYSVIEW, RMF, and SMF records.
• Troubleshoot system issues, storage violations, hangs, loops, abends, and performance bottlenecks.
• Perform dump analysis using IPCS and related diagnostic tools (Optional)
• Configure and maintain CICSPlex SM, WLM definitions, CTG, CPSM, and CICS Explorer.
• Create and maintain CICS resource definitions (PCT, PPT, FCT, TCPIPSERVICE, URIMAP, etc.).
• Support CICS integrations with Db2, MQ, IMS, Web Services, and z/OS Connect.
• Participate in incident, problem, change, and release management activities.
• Develop automation solutions using REXX, CLIST, System Automation, or CICSPlex RTA.
• Support Disaster Recovery planning, testing, and execution.
• Maintain operational documentation, standards, runbooks, and best practices.
• Provide technical mentoring and guidance to junior system programmers.
• Participate in 24x7 on-call support and critical production activities.

Required Technical Skills Core Technologies

• IBM CICS Transaction Server (TS)
• z/OS Operating System
• CICSPlex SM (CPSM), BAS
• CICS Explorer
• CICS Transaction Gateway (CTG)
• SMP/E (Good to know)
• CAFC, Fault Analyzer, Debug Tool, File Manager
• Symdump/Intertest

Mainframe Utilities

• TSO/ISPF
• SDSF
• JCL
• IPCS
• RMF
• SMF

Performance & Monitoring

• OMEGAMON / SYSVIEW / MainView / IBM Performance Analyzer

Security

• RACF / ACF2 / Top Secret
• CICS Security Administration

Related Subsystems

• IBM Db2 , IMS , IBM MQ for z/OS

Programming & Automation (Optional / Additional Skill sets)

• REXX
• COBOL (desirable)
• PL/I
• Assembler (preferred)
• CLIST

Soft Skills

• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder management.
• Ability to work independently in global delivery environments.
• Mentoring and leadership capabilities.
• Customer-focused with a proactive problem-solving mindset.

Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or equivalent.
• Experience supporting large-scale enterprise production environments with 24x7 availability requirements.