Lead Designer

Lead Designer for the world’s most impactful CPR training programs We are looking for a hands-on Lead Designer who loves great Interaction Design, UX & UI craft, and can also set direction and bring an organisation with them. At Laerdal, we develop CPR training solutions used by healthcare professionals and organisations around the world, with a mission to help save one million more lives each year by 2030. We are seeking an exceptional Lead Designer to join our cross-functional product team in Copenhagen, working on the psycho-motor skills experience of RQI Provider and HeartCode Complete. These are cornerstone programs in the collaboration between Laerdal Medical and the American Heart Association, reaching millions of healthcare professionals across the globe. This is an opportunity to shape experiences that ultimately help people become better prepared to save a life. The design challenge goes well beyond screens. Learners move between digital instruction, software-guided practice, physical interaction with manikins and training stations, assessment, and certification. Your role is to make that entire experience coherent, intuitive, and effective. About us In Laerdal Copenhagen we are around 150 people developing best-in-class digital learning products. We hire people with grit and mission-driven hearts, and by joining us, you will become part of a unique and dynamic workplace that appreciates diversity, authenticity, ambition, and long-term, sustainable solutions. We are a unique mix of talents, from medical doctors and learning specialists to designers, software engineers and 3D engineers, working with international partners to deliver effective learning solutions. Some of what we offer

• A collaborative and diverse environment with lots of passion and energy. Our workplace is friendly and casual, located in an old warehouse at Islands Brygge.
• An outstanding teamwork culture driven by the mission of helping save lives.
• Fair compensation.
• Great opportunities for growth and personal development in a global organization

About you You are an exceptional hands-on product designer who cares deeply about craft. You are equally comfortable defining an end-to-end learner experience, working through a complex interaction, and crafting the final UI that gets built. You enjoy getting close to users, turning insight into ideas, and making those ideas tangible through flows, prototypes and high-quality screen designs. You have a strong eye for visual and interaction design, and you care about the details that make a product feel intuitive, coherent and polished. At Lead level, we also expect you to look beyond the individual screen or feature. You can articulate a compelling design direction, bring Product, Engineering and other stakeholders with you, and use prototypes and customer evidence to move the team from discussion to experimentation and implementation faster. This is a hands-on design role. You will be the designer creating the UX and UI for these products, not someone handing the work over to another designer. About the role On this cross-functional team, you will:

• Own the UX and UI design craft for RQI Provider and HeartCode Complete.
• Design the learner experience across digital interfaces, software-guided training and physical interaction with manikins and training stations.
• Create user flows, interaction models, wireframes, prototypes and polished, implementation-ready UI designs using Laerdal’s Life Design System.
• Work closely with Engineering throughout implementation, reviewing the built experience and ensuring that design quality and intent survive through release.
• Prototype early and often, putting tangible ideas in front of learners and customers rather than relying on presentations and specifications.
• Lead discovery and collaborate with a Design Researcher on research and usability testing to understand learner needs and validate solutions.
• Build a deep understanding of healthcare professionals and their CPR learning and certification journeys through direct engagement with learners, instructors and customers.
• Shape and communicate a strong design vision for the products, creating alignment across Product, Engineering, Educational Specialists and other stakeholders.
• Help the team shorten the cycle from idea to prototype, customer test, learning and release.
• Use AI-enabled workflows to accelerate exploration, prototyping and iteration.
• Travel to the US and other markets to observe training, test solutions and work directly with customers and partners.

Qualifications

• A strong portfolio demonstrating excellent hands-on UX, interaction and UI design craft in shipped products.
• Strong visual design skills and attention to detail, with the ability to take work all the way from rough concept to production-ready interface.
• Excellent prototyping skills, from quick experiments to realistic prototypes suitable for customer testing.
• Deep understanding of user-centered design, with demonstrated experience involving users throughout the design process.
• Experience designing complex digital products where software is part of a broader physical experience is a strong advantage.
• Ability to establish a product or experience design vision and translate it into concrete design work.
• Strong communication and stakeholder management skills, including the ability to influence Product, Engineering and senior stakeholders through customer evidence and tangible design proposals.
• An AI-first mindset toward your own design toolchain and cross-functional workflows in the team.
• Experience with healthcare, medical technology, learning products or connected devices is an advantage.
• Willingness to travel internationally, particularly to the US.

If you're passionate about design and want to make a meaningful impact, we invite you to join our team at Laerdal Medical in Copenhagen. We’re looking forward to receiving your:

• Letter of motivation,
• CV, and
• Portfolio (can be a link to an online resource)

Only applications with all three will be reviewed. Beware that LinkedIn only allows one document upload, so merge them into one, before you hit the APPLY button. Start date: ASAP. GET A FEELING… …of who we are in Laerdal Copenhagen in this video: https://vimeo.com/917084721/73a5d9e58a …and see more about our mission goal: https://one-million-lives.com/a-shared-goal/