Key Account Manager

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Join Wilhelmsen Ships Service as a Key Account Manager Location: Copenhagen | Type: Full-time, Hybrid Are you a commercially driven sales professional with proven experience in the maritime industry? Do you thrive on developing business, not just maintaining it? Join Wilhelmsen Ships Service (WSS), a global leader in maritime solutions — and take ownership of a strategic customer portfolio in a role with real commercial impact. WSS operates in more than 70 countries through 50+ legal entities, delivering essential marine products and services to vessels worldwide. Our customers rely on us to deliver wherever their ships sail — powered by a truly global supply network. About the Role: As a Key Account Manager, you will be responsible for growing and developing a portfolio of key maritime customers. This is a highly commercial, client-facing role where your ability to build relationships, identify opportunities, and close deals will directly impact results. You’ll work across a global organization, collaborating with technical and commercial teams to deliver value-driven solutions to customers operating internationally. To succeed in the role and build strong internal and customer networks, we encourage a high degree of in-office presence—especially during the first year—while you get up to speed with our organization, customers, and ways of working. What you will be doing:

• Own and grow a portfolio of key maritime accounts with full commercial responsibility
• Drive profitable sales growth through upselling, cross-selling, and new business development
• Identify and convert opportunities using market insight, customer knowledge, and internal data
• Build strong, multilevel relationships with key decision-makers
• Develop and execute strategic account plans aligned with regional and global targets
• Lead customer meetings, negotiations, and commercial discussions
• Collaborate closely with Technical Sales Managers and Business Development teams to deliver tailored solutions
• Maintain high-quality pipeline and CRM data (Salesforce), leveraging digital tools to drive efficiency and insight

Who you are:

• Proven experience in commercial roles within the maritime industry (shipping, marine services, ship management, or similar)
• Strong track record of driving sales growth and closing deals
• Solid commercial mindset with the ability to identify and act on business opportunities
• Experience managing complex, international customer relationships
• Strong communication and negotiation skills
• Structured and self-driven, with a proactive approach to sales
• Fluent in English (Nordic languages are an advantage)
• Relationship-focused, but equally motivated by achieving growth targets
• Adaptable, collaborative, and comfortable working in an international environment
• Curious about new technologies, including AI, and motivated to explore smarter, more effective ways of working

What We Offer

• A dynamic, international work environment with a strong commercial focus
• High level of ownership and autonomy in your role
• Professional development and career growth within a global organization
• Flexible working arrangements
• Competitive benefits package, including:
• Attractive compensation and bonus scheme
• Pension and insurance
• Generous annual leave

Ready to Come on Board? If this sounds like your next challenge, we’d love to hear from you. Apply via our career portal by creating a ‘Candidate Home’ account. Please include your CV and a short motivation highlighting your relevant maritime and commercial experience. Application deadline: 07.10.2026 Contact: Olivia Tye-Reeve, Senior Recruitment Specialist: olivia.tye-reeve@wilhelmsen.com #WSS