IT Support Specialist

Location: Oslo, Norway Work Model: On-site (0% remote) Assignment Period: 2 November 2026 – 31 March 2027 Application Deadline: 28 October 2026 About the Role Enjoy solving technical problems and helping people get the most out of their technology? We are looking for a Helpdesk Agent to provide first- and second-line IT support alongside essential IT administration. You will handle incidents and service requests, troubleshoot technical issues, and manage IT assets to ensure smooth day-to-day operations. Responsibilities - Provide first-line support by registering, prioritising, handling, and following up on incidents and service requests. - Deliver second-line support by troubleshooting software, hardware, network, and access-related issues. - Manage IT assets, including stock control and inventory tracking. - Administer users and devices, including onboarding and offboarding. - Support IT purchasing, supplier coordination, and software licence administration. - Escalate issues to relevant teams or stakeholders when necessary. Qualifications - Experience handling IT incidents. - Experience with Google Workspace. - Experience with Atlassian. - Experience with Microsoft Entra ID. - Experience with Microsoft Intune. - Experience with Slack. - Experience with Ubiquiti. - Proficiency in English, both written and spoken. - CV must be submitted in English. About Sperton Sperton is a global recruitment and consulting company with offices across Europe, Asia, and the Americas. We help organisations find and engage skilled professionals through flexible recruitment, consulting, and global mobility solutions.