IT Business Analyst

At Flying Tiger Copenhagen, thousands of decisions are made every year. Which products should we buy? How much should we order? Where should products be allocated? When should prices be adjusted? Behind every one of these decisions are people, processes and systems that need to work seamlessly together. We are looking for a Business Analyst who understands retail operations and enjoys turning complex business challenges into smarter, more scalable system solutions. Someone equally at home in a buying meeting and in a room full of developers. This is a role for someone who can build bridges between the commercial and technological side of our retail business. The job You will become a part of our Technology department but live close to the business and will be working at our HQ in the heart of Copenhagen. You will get under the skin of how our commercial teams plan, buy, price and move product - mapping how they work today, spotting where processes and systems hold them back, and shaping solutions that add real commercial value. Some days you'll facilitate a workshop with the commercial team to understand what's really getting in their way. On other days you'll be with developers, solution architects and project teams, translating those needs into clear requirements and new capabilities. Throughout, you'll help modernize the systems and processes behind a fast-moving global retail business. What you will be doing

• Work with commercial teams to understand their processes.
• Document business requirements and translate them into clear specifications for technology teams.
• Support the design of new processes and system solutions.
• Facilitate workshops and discussions with stakeholders across the organization on their technical needs.
• Support users through implementation and make sure new processes and systems are genuinely adopted.

What we are looking for

• Experience as a Business Analyst, Business Consultant (or similar) from a commercial retail environment.
• Knowledge of how retail businesses operate - where business meets technology.
• Solid ERP knowledge, and experience capturing requirements for new or replacement systems.
• Experience on transformation programmes - improving business processes and implementing new systems.
• Comfort working with country-specific finance and legal requirements in a multi-country setting.
• Strong stakeholder management and facilitation skills.
• Fluent English communication skills.

This is us You will join a global Technology team full of talented colleagues who work across the business. It’s an international, fast-paced environment where collaboration and creativity go hand in hand. The team values collaboration, new ideas, and testing new ways of working. No idea is too small or too bold – we want you to help us grow, engage, and inspire our customers every single day. Flying Tiger Copenhagen is a company with strong values founded in Scandinavian culture. We want to be fun and relevant, and we put our hearts into everything we do. Flying Tiger Copenhagen offers

• A fantastic central Copenhagen location.
• Attractive pension scheme.
• Private health insurance (including children).
• Flexible working, including the option to work from home.
• A fun, social, and dynamic culture.
• Events, Friday bars, staff clubs, and more.
• An international workplace rooted in Scandinavian values.
• Daily restaurant-quality food.

…and much more. We can’t wait to hear from you! Did you know? We take climate action seriously and work continuously to reduce our carbon footprint. This includes shifting from plastic to renewable materials and ensuring our stores run on renewable energy. Our efforts are validated by external experts through the Science Based Targets initiative. Learn more about our sustainability work here: https://flyingtiger.com/en-de/pages/sustainability