HSO International - Microsoft D365 Project Manager

HSO International – Project Manager Position: Project Manager Department: Program Services Visa Sponsorship: You must have legal working rights in your country of residence within the EMEA region. Sponsorship and relocation only available within the Netherlands Type of work: Remote or Hybrid, depending on location International travel is required depending on program needs. Minimun 35% travelling About The Role The Project Manager at HSO is accountable for the successful delivery of a defined project or major workstream within a broader transformation program. This role owns delivery outcomes within clear boundaries: scope, schedule, quality, readiness, and customer adoption for their project. In this role, your primary focus is on driving execution excellence. You spend most of your time on detailed planning, sequencing, dependency management, readiness control (testing, data, cutover), issue resolution, and day-to-day delivery leadership. You optimize outcomes within given constraints and ensure that delivery reality is visible early. If you want a role where you own the execution layer of large or complex global programs and make a direct impact on delivery success, this is it. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities

• Own day-to-day delivery of assigned projects or complex program workstreams, ensuring scope, plan, dependencies, and customer readiness remain aligned
• Participate in pre-sales and mobilization by shaping delivery plans, budgets, governance models, and risk assumptions that are executable in practice
• Contribute to and co-author Statements of Work (SOW), with specific accountability for assumptions, risks, delivery economics, team structures, phase entry/exit criteria, and change control
• Build and maintain integrated delivery plans that align architecture, build, testing, integrations, and customer activities
• Coordinate cross-functional delivery across architects, developers, functional consultants, testers, integration teams, and customer SMEs
• Monitor requirements gathering and setting acceptance criteria, ensure backlog items are sized, prioritized, and ready for build
• Drive testing readiness, including test planning, data availability, environment coordination, defect management, and go-live preparation
• Maintain strong RAID discipline, proactively identifying risks, issues, dependencies, and downstream impacts
• Identify scope gaps early and initiate structured change-control discussions when required
• Run governance forums that drive real decisions, including steering committees, risk reviews, and change control boards
• Communicate clear, factual status and risk updates to customers, senior project managers, and program leadership
• Partner with customers to strengthen their ability to participate effectively in requirements, testing, data readiness, and decision-making
• Contribute to continuous improvement of HSO’s Standard Working Practices (SWP) and delivery quality culture
• Depending on seniority and complexity of an assigned project, you will work under the guidance and direction of a Senior Project Manager or Program Manager.

Requirements

• 3–5+ year’s experience delivering ERP. Data, or digital transformation projects experience is preferable into ERP Implementation experience
• Must exposure to Dynamics 365 ERP experience or comparable enterprise platforms
• Experience in complex, multi-team or multi-stakeholder environments
• Strong grounding in planning, backlog management, requirements clarification, testing preparation, and RAID (Risks, Actions, Issues, and Decisions)
• Experience working within structured delivery frameworks and governance models
• Ability to see and manage task-level delays and manage their downstream impacts
• Ability to simplify complexity and drive clarity in pressured environments
• Experience using DevOps or similar delivery management tools.
• Hands-on, structured, and proactive approach to execution and problem solving.
• Confidence to escalate issues factually and early
• Influence without authority; create clarity and accountability through facts, options, and trade-offs
• Structured approach to risk management, ambiguity, and scenario-based decision-making
• Awareness of delivery economics and commercial impact
• Ability to balance scope, quality, time, and cost without false certainty
• International travel required depending on program needs. Minimun 35% travelling

Benefits Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator, who perceives your motivations, talents, and ambitions. Career Path for this role HSO Offers a Clear, Capability-based Progression For Delivery Professionals Project Coordinator / PMO → Project Manager → Senior Project Manager → Program Manager. Project Managers grow by mastering execution discipline, customer leadership, and cross-team coordination within global transformation programs. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!