Head of TechOps

Secure, dependable technology starts with strong operational leadership. Inpay Group is looking for a Head of TechOps who can create a secure, dependable tech setup across our workplace and payment environments, develop the people behind it, bring clarity to priorities and stay close enough to the technology to make a practical difference. You will lead IT Operations and DevSecOps across employee technology and the Azure environments that host our payment applications. Your strongest expertise will be in Microsoft workplace technology and IT operations, supported by the judgement to guide secure, reliable production services. This is an opportunity to shape the IT Operations strategy and turn it into better everyday services: well-managed devices, responsive support, clear ownership and a team that grows in confidence and capability. What you will lead

• Lead, coach and develop colleagues across IT Operations and DevSecOps, establishing clear priorities, responsibilities and service expectations.
• Own employee IT services, including Windows and macOS device lifecycles, Microsoft Intune, Microsoft Defender, endpoint compliance and patch management.
• Manage Microsoft 365 services and enterprise licensing, office networks, meeting-room technology and the quality of employee support.
• Establish accountable vendor management, from due diligence and contract renewals to ongoing service performance, and oversee the secure use of AI providers and services.
• Cost management of vendor contracts ensuring the most efficient and cost effective use of environments for both Software and hardware.
• Card acquiring support environment
• Guide the team operating our Azure-hosted payment applications, with clear standards for access, monitoring, vulnerability management, backup and recovery.
• Work closely with Engineering and the CISO to strengthen security, meet service commitments and optimise costs while maintaining service quality.
• Coordinate ICT incidents with calm, clear communication, and ensure reviews lead to completed improvements. Maintain operational evidence and follow through on audit and risk actions.

What you will bring You are an experienced IT Operations leader who still understands the work in detail. You can make sound technical decisions, help colleagues develop and translate business needs into an achievable operational plan.

• Significant, recent hands-on experience with Microsoft Intune, Microsoft Defender, Microsoft 365, enterprise licensing and endpoint management across Windows and macOS.
• Strong experience in patch management, employee support, office networks and workplace technology, with security built into everyday operations.
• A record of leading technical people, improving processes and helping teams prioritise effectively.
• Experience using AI tools to improve operational tasks, with appropriate controls for their use.
• A sound understanding of DevOps and production application operations in Azure, alongside clear communication and confident incident leadership.
• Establishment of Card based platforms support and deployment frameworks under PCIDSS as Inpay moves into Card acquiring.
• Knowledge of visa and Mastercard mandatory change releases for acquiring.

Experience that adds value Hands-on Azure hosting, Linux or AKS experience would be valuable, as would experience in payments, fintech or regulated financial services. Cloud security, infrastructure automation, observability and disaster recovery are also relevant strengths. Experience supporting SOC 2 Type 2, ISO 27001, ISAE 3402 Type 2 or comparable assurance work is welcome. The core requirement is deep IT Operations and Microsoft workplace expertise, combined with the ability to lead across the broader function. The difference you will make Over your first year, success will be visible in reliable employee services, current and measurable device security, stable application infrastructure and a capable, engaged team. Responsibilities and escalation paths will be clear, audit evidence will be maintained routinely, and recurring issues will result in lasting improvements. Support of a world class Card acquiring platform. Why you will love it here Inpay Group is growing, and this role puts you at the center of that journey. Here is what you can look forward to:

• Join the journey at a growing company, with real room to make your mark.
• Report directly to the CTO and have a genuine say in where technology goes next.
• Real influence across the business, from everyday employee services to the payment platform.
• The backing of a well-functioning leadership team that pulls in the same direction.
• A fun office with high ceilings in the heart of Copenhagen, right next to Amalienborg.

You will be employed by Framm ApS, part of Inpay Group. Interested Picture yourself on day one as the person who keeps every device secure, every system humming and a whole team a little taller. If that feels less like a job description and more like a stage you were made for, step into the spotlight. Click Apply below, upload your CV and application, and let’s write the next chapter of TechOps at Inpay together. At Inpay Group our core values drive our success. We seek individuals who embody these values: Customer First: You demonstrate professionalism, prioritize customer satisfaction, and deliver high-quality results. Raise the Bar: You maintain a positive attitude, foster resilience and adaptability, and strive for continuous improvement. Accountability: You take responsibility for tasks, show initiative in problem-solving, and meet commitments. Fearless Innovation: You embrace a growth mindset, seek learning opportunities, and drive innovation. Together We Can: You build positive relationships, collaborate effectively, and support team success. Action: You are proactive, action-oriented, and committed to delivering results. If these values resonate with you - and you’re based in Copenhagen or within commuting distance - we would love to hear from you. What we offer: From flexible working hours to social events, professional development, and health insurance, we strive to offer one of the best working environments around. Our smart technology, innovative products, robust compliance, and in-house experts from 45+ countries solve complex payment challenges with an industry-leading 99% transaction success rate. We are regulated by the Danish Financial Supervisory Authority. Our headquarters are in the royal quarter of central Copenhagen We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.