Head of CI

Company description: Ericsson AB Job description: Join our Team About this opportunity: At Ericsson, we are seeking for a resourceful and dynamic Sales Support Manager who will be pivotal in boosting our sales strategy by optimizing our sales force productivity on a myriad of fronts. As part of our team, you will be instrumental in procuring the right tools, processes, and structures for our sales force, ensuring their work is not just effective but also efficient. The pivotal function of this role includes identifying and implementing improvements within our sales structure to escalate customer satisfaction while enhancing business management. A key aspect of this role is fostering close and cooperative relationships within our sales and support teams across various market and business segments, with a focus on evolving our methods of operation, building on competence, and managing knowledge for customer success outcomes. What you will do:

• Ensure the smooth implementation of sales strategies.
• Foster the enhancement of sales efficiency.
• Design and manage frameworks that promote sales efficiency.
• Secure and enhance quality capabilities of the sales force.
• Pioneer excellence in sales activities and performance.
• Oversee the implementation and monitoring of sales targets and objectives.

The skills you bring:

• Continuous Improvement.
• Sales Management.
• Sales process.
• Sales Excellence.
• Sales Strategy.