Guide, Santa Claus Holiday Village Safaris, Lapland

Are you the guide we are looking for?

Santa Claus Holiday Village Safaris is looking for experienced guides for the upcoming winter season to create unforgettable experiences in the unique nature of Lapland. In this role, you will guide international guests through a variety of winter season activities. Are you a guide who enjoys entertaining guests and creating memorable experiences while working in Arctic conditions?

The company offers a wide range of activities, including Northern Lights tours, husky safaris, reindeer safaris and other adventure excursions. In this role, you will be at the heart of an international tourism environment where customer service, safety and the creation of experiences come together.

The employment relationships, in accordance with the agreement, will take place between November 2026 and March 2027. Working hours are estimated at 90–120 hours per 3-week period. Work will be carried out on varying schedules – including evenings, weekends, and public holidays during the busiest times of the season. The terms of employment follow the collective agreement for the programme service sector. The employment contract is concluded between Bondata and the employee.

Guide duties:

• Safely guiding and leading groups during activities

• Providing customer service and ensuring guest satisfaction throughout the experience

• Delivering engaging storytelling and enriching the overall customer experience

• Reviewing safety instructions and always ensuring compliance

• Handling equipment and preparing gear before and after activities

• Collaborating with the safari team to ensure a smooth guest experience

We offer you:

• A fixed-term employment in the stunning landscapes of Lapland

• The opportunity to work in an international and experience-driven environment

• Varied and active working days

• A supportive and international work community where you are never alone – we work together to create unforgettable experiences for our guests

• Support from Bondata in employment matters

We expect from you:

• Previous experience as a guide – experience gained in Northern regions is considered an advantage

• Fluent English skills – other languages are considered an advantage (Especially skills in Spanish and French)

• Experience in Northern conditions and understanding of winter clothing and safety practices

• Valid driving licence and experience in winter driving (Required)

• Strong customer service attitude and a proactive, energetic approach

• Good communication and teamwork skills, with a willingness to work in an international environment

• Flexibility and readiness to work shifts according to the season

Application process

Interested? Great! Seize the opportunity and submit your application today. Positions will be filled as soon as suitable candidates are found and interviews will begin during the application period.

More information

Bondata Lapland Saaga Väänänen +358 40 630 0460 saaga.vaananen@bondata.fi

Salary

The salary is in accordance with the collective agreement for the program services sector.

Depending on experience and duties 10,09-15,01 €/h + supplements by the collective agreement.

Santa Claus Holiday Village Safaris

Santa Claus Holiday Village Ltd is a family-owned company based in Rovaniemi, offering accommodation and experience services at the Arctic Circle. The company has been operating in Santa Claus Village since 1994, and its core business includes cozy cabin accommodation, restaurant services and Christmas-themed experiences throughout the year. The companys goal is to provide a high-quality, safe and easily accessible holiday experience in one location. Santa Claus Holiday Village Ltd is a significant operator in Laplands tourism industry and contributes to the regions year-round appeal.

Email: lappi@bondata.fi Location: Tähtikuja 2, 96930 Rovaniemi