Fundraising Specialist Adviser – Donor Journey

Responsibilities What we’re looking for: NRC Norway is looking for an experienced Fundraising Specialist Adviser – Donor Journey to help grow sustainable, unearmarked funding by inspiring individuals worldwide to support NRC’s life-saving humanitarian work. You will shape personalised donor journeys that transform awareness into meaningful engagement and long-term giving. From one-off and regular donations to legacies, purchases and peer-to-peer fundraising, you will help create compelling experiences that motivate people to give and stay connected to NRC’s mission. The ideal candidate must have proven experience in fundraising, marketing or developing and delivering income-generating initiatives. Proficiency in Marketing Cloud, practical knowledge of direct marketing tools for fundraising, as well as strong data analysis skills, with the ability to translate insights into effective fundraising strategies and informed decisions is also mandatory. Please note: This is a temporary, one-year cover position. If you are passionate about connecting people with a humanitarian cause and turning those connections into lasting impact, this is an opportunity to help mobilise the resources that enable NRC to support people forced to flee. Please download a more detailed JOB DESCRIPTION for more specific and generic duties and responsibilities. What you will bring:

• At least 3 years of experience in fundraising or marketing, preferably within an organisation.
• A bachelor’s degree or higher in Marketing, Communications, or a related field.
• Proficiency in Marketing Cloud, preferably Salesforce Marketing Cloud.
• Proven experience in developing and implementing income-generating initiatives and fundraising activities.
• Practical experience with direct marketing tools, including email and SMS fundraising campaigns.
• Experience using marketing automation tools to deliver targeted and personalised donor communications.
• Strong data analysis skills, with the ability to use insights to inform decision-making and optimise fundraising performance.
• Knowledge of CRM systems and their application in donor management, reporting and analytics.
• Excellent communication and marketing skills, with a strong understanding of donor-centric engagement.
• Fluency in both Norwegian and English, written and spoken.
• Strong analytical and organisational skills, with a structured and results-oriented approach.
• Excellent collaboration skills and the ability to work effectively with diverse stakeholders.
• Ability to manage multiple priorities, meet tight deadlines and deliver high-quality work in a fast-paced environment.

What we offer:

• Duty station: NRC’s Head Office in Oslo, Norway.
• Contract: 12 months.
• Travel: Up to 10%.
• Salary/benefits: grade 9 on NRC’s Resident salary scale, with accompanying terms and conditions.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC Important information about the application process

• For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Market Place.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• We receive many applications for each vacant position and so only shortlisted candidates will be contacted.

If you have any questions about this role, please email ho.recruitment@nrc.no with the job title as the subject line. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts.
• join a work culture that empowers every employee to share ideas and take responsibility.
• be part of a welcoming and supportive community committed to human dignity.

About Us The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH