Fulfilment Operations Team Leader – IKEA Odense (Fixed-Term Position)

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself." - Location Odense - Employment type Full Time Temporary - Department Logistics & Supply Chain - Deadline 2026-12-01 Candidate profile (title) Who you are Candidate profile (text) - Default language We are looking for a dedicated, structured and development-oriented Fulfilment Operations Team Leader to join IKEA Odense. You are passionate about leadership, optimising logistics processes and achieving results through people. This is a fixed-term position consisting of two exciting assignments. You will initially join our Outbound team, focusing on outgoing online orders, before transitioning to our Inbound team, where the focus will be on incoming goods flow. This will give you the opportunity to work with two key areas of our logistics operation and contribute to creating efficient workflows, high quality standards and great customer experiences. In both roles, your most important task will be to deliver results through visible leadership, strong collaboration and the continuous development of both employees and processes. To succeed in this role, it is important that you:

• Have 1–2 years of leadership experience, preferably with a focus on people and team management.
• Are fluent in both Danish and English, written and spoken.
• Are well organised and able to maintain an overview in a busy and changing environment.
• Are motivated by developing people, creating engagement and achieving strong results through your team.
• Have an analytical and solution-oriented approach to operations, processes and optimisation.
• Ideally have experience in logistics – this is an advantage, but not a requirement.
• Ideally hold a forklift licence or are interested in obtaining one.

You must be comfortable working varying hours depending on your area of responsibility. In Outbound, working hours will be flexible between 06:00 and the evening, while in Inbound, working hours will be 04:00–12:00. Key responsibilities (title) A day in your life with us Key responsibilities (text) During the first part of the position, from approximately January 2027 to May 2027, you will be the Team Leader of our Outbound operation. Together with your team, you will ensure that our online orders are handled efficiently and dispatched to our customers on time. From May 2027, you will transition to our Inbound team, where you will cover a maternity leave position. Here, your focus will be on ensuring an efficient and well-functioning inbound goods flow, making sure that goods are handled correctly and on time and are available to the rest of our logistics operation. Your primary responsibilities will include:

• Leading, developing and motivating a team of approximately 20 employees.
• Ensuring efficient daily operations and a stable flow of outgoing online orders and incoming goods.
• Optimising outflow, workflows and processes, with a focus on productivity, quality and costs.
• Planning and coordinating resources to ensure that operational targets are achieved.
• Creating a culture focused on continuous improvement, accountability and collaboration.
• Monitoring relevant KPIs, customer satisfaction and operational performance.
• Ensuring employee well-being and actively working with sickness absence and employee retention.
• Ensuring that all work is carried out in accordance with IKEA's applicable safety rules and procedures.

Team vision ( title) Together as a team Team vision (text) At IKEA Logistics, we play a central role in creating great customer experiences. Every day, we work to ensure that the right products are available, handled efficiently and moved further through the supply chain, always keeping the customer at the centre of everything we do. We believe there is always room for improvement and that great results are achieved through engaged employees, clear leadership and strong collaboration. As a Team Leader, you will play an important role in translating our goals into tangible results in everyday operations. You must be able to provide direction for your team, develop employees' skills and ensure that we continuously find new and better ways of working. Let's connect Questions and support? Let's connect! Let´s connect If you have any questions about the position, please feel free to contact Fulfilment Operations Manager Rune Nielsen at rune.nielsen@ingka.ikea.com. Please note that we do not accept applications via email. All applications must be submitted through our recruitment system. Local section (title) Additional information Local section (text) •This is a fixed-term position with 1st of January 2027 as expected start date until summer 2028.

• The position is based on an average of 37 hours per week.
• From January to May 2027, working hours will be flexible between 06:00 and the evening, depending on operational requirements.
• From June 2027 until summer 2028, working hours will generally be 04:00–12:00.
• You must be willing to work additional hours and overtime when required by operational needs.
• Weekend work approximately every third weekend.
• You must also be willing to participate in the store's Duty/Floor management rotation at selected times.
• Interviews will be conducted on an ongoing basis
• Please apply latest on the 1st of december.

Why you will love us From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA. What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!