Facility Operations Manager

Company Description Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide! The world’s biggest companies trust T5 with their data center operations. At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers. Commitment to Diversity & Military Veterans Battle-Tested Leadership Experience 100% Data Center Focused Owner-Operator Mindset About the role At T5, uptime is everything. As Facilities Operations Manager, you will have overall responsibility for the day-to-day operation of our data center in Viborg, ensuring safe, reliable and sustainable operation of all critical and non-critical infrastructure. You will build and lead a team of subject matter experts, technicians and supervisors, working alongside vendors and contractors to deliver our goal of 100% availability in the data halls. You will set the standard for safety, compliance and continuous improvement, and create a culture where learning and development are the norm. What you will do Operations and reliability

• Own the safe and sustainable operation and maintenance of all critical and non-critical data center infrastructure and systems
• Manage power and cooling capacity and monitor environmental conditions in the data halls
• Resolve electrical, mechanical, BMS and fire protection issues quickly, while minimizing risk and business impact, and keep management and customers informed
• Serve as the single point of contact for all facilities-related matters, including PM/CM schedules, new business, projects, budgets, expansion and staffing
• Be part of the on-call rota to respond to data center emergencies

Leadership and people

• Lead, coach and develop day-to-day facilities and operations staff
• Build a team with the right critical mindset, technical skills and organizational capability
• Set, review and approve work and holiday schedules, and review and process time registration for payroll
• Work closely with T5 HR to recruit, hire and onboard new employees
• Ensure T5 training expectations are met, and audit the process monthly

Processes, quality and compliance

• Oversee the development, accuracy and enforcement of site-level operating procedures and documentation (MOPs, SOPs and EOPs)
• Oversee preventive maintenance inspections, follow up on Quality Control reviews, and define actions to address findings
• Develop and implement standards for the CMMS, audit its data for accuracy and completeness, and produce customer reports
• Customize maintenance procedures and schedules in line with best practice and OEM recommendations
• Manage data center access requirements and keep access control lists reviewed
• Enforce customer SLA parameters and Change Control, and approve system changes (set-points, thresholds, alarm points) with the client
• Manage site safety and environmental compliance

Commercial and vendor management

• Develop and execute annual opex and capex budgets in line with the SOW
• Approve facility invoices according to site process
• Identify, vet and approve on-site subcontractors
• Develop PM contract scopes of work, negotiate terms and ensure they are fulfilled
• Work with the Account Director to define and implement new policies and procedures, and plan facility-related matters with clients
• Manage on-site special projects as assigned

About you Required

• Bachelor’s degree in a relevant field, or equivalent experience (5–7+ years) in mission-critical environments
• Minimum 5 years’ experience in direct management of shift-based employees
• Strong verbal and written communication skills, and excellent technical writing skills
• Strong problem-solving and analytical skills, and the ability to stay focused and prioritize in a fluid, high-pressure environment
• Ability to read and understand electrical and mechanical manuals, drawings and sketches
• Ability to work safely and proficiently with hand tools and power tools
• Fluent English (and Danish, if relevant for the role)

Preferred

• Technical education with an emphasis on mission-critical operations, high-performance manufacturing or relevant military operations

You are

• A team builder who creates positive morale and recognizes the achievements of others
• Customer-focused, with a “can-do” attitude and a high level of attention to detail
• Conscientious, takes pride in your work and delivers on time
• Flexible when priorities change, and ready to step in when needed

How to apply If this sounds like the right opportunity for you, we would love to hear from you. Please send your application, including your CV and a short cover letter, as soon as possible. We review applications on an ongoing basis. T5 is an equal opportunity employer. We welcome applicants regardless of gender, age, ethnicity, religion, disability or background. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.