Device Manager

Take the next step - from IT Operations to global device management! Are you the person others turn to when Intune, Azure or endpoint management gets complicated? This could be your opportunity to take your technical expertise to the next level and help drive the development of Wallenius Wilhelmsen's global device landscape. Wallenius Wilhelmsen is undergoing a significant digital transformation. Across the business, legacy infrastructure is being replaced with modern platforms, new technologies and AI-enabled capabilities that will shape how the company operates in the years ahead. As a global organization with ambitious growth plans, we are investing heavily in digital capabilities and building a future-ready operating model. Reliable workplace technology plays a critical role in that journey. Employees across offices, terminals and vessels depend on secure, standardized and well-managed devices to perform their work effectively. Today, responsibility for devices spans multiple stakeholders, processes and suppliers. We want to create a more holistic and technically robust approach to how this environment is managed globally. This is where you come in. We are looking for someone with a strong technical foundation in IT operations, system administration or Modern Workplace who is ready to take on a broader role. You may already be the go-to person for Microsoft Intune, Azure, endpoint management or workplace technology in your current organization – and now want the mandate to set standards, make decisions and take ownership of a global environment. If that sounds like an interesting next step, we would like to hear from you! About the role As Device Manager, you will be responsible for the global lifecycle management of workplace devices across Wallenius Wilhelmsen. This includes everything from laptops and mobile devices to meeting room equipment, scanners, printers and other endpoint technologies used across the organization. You will be the person responsible for creating a more holistic approach to device management globally. The role sits at the intersection of technology and ownership. You will not spend every day configuring devices or solving support tickets, but you need to understand the technology well enough to know what good looks like, troubleshoot complex issues, challenge technical recommendations and make sound decisions about how the environment should evolve. Microsoft Intune will be a key part of your landscape, alongside Azure and the broader Microsoft ecosystem. While much of the operational delivery is handled by external partners, you will own the standards, governance and technical direction for how devices are managed across the company. You will work closely with Infrastructure, Security, Procurement and strategic partners to ensure a secure, efficient and standardized device landscape. Your responsibilities will include:

• Managing the global lifecycle of workplace devices from procurement through configuration, management, replacement and retirement.
• Taking ownership of the device management environment, with Microsoft Intune as a key platform.
• Defining and maintaining technical standards, policies and configurations for devices and endpoints.
• Driving standardization of endpoint technologies and client platforms across countries and business units.
• Working with Azure and the broader Microsoft ecosystem to ensure devices are managed securely and efficiently.
• Using your technical understanding to challenge suppliers, troubleshoot complex issues and improve technical solutions.
• Working closely with Security on endpoint security, compliance, access and governance.
• Collaborating with Procurement to ensure technical requirements are reflected in sourcing decisions and supplier agreements.
• Managing strategic vendor relationships and following up on technical quality and service delivery.
• Identifying opportunities to automate, simplify and improve device-related processes.
• Evaluating new technologies and helping define the future workplace technology landscape at Wallenius Wilhelmsen.

Who are we looking for? We are looking for a technically strong and curious person who enjoys getting to the bottom of how things work. Your background may be in IT operations, system administration, endpoint management, infrastructure or Modern Workplace. Perhaps you are currently working as a senior technician, system administrator or technical specialist and have reached the point where you want to take responsibility for more than the technology in front of you. You still enjoy being close to the technology, but you are ready to move from primarily operating and administering an environment to owning and developing one. We believe the right candidate brings:

• Hands-on experience from IT operations, system administration, Modern Workplace or endpoint management.
• Strong knowledge of Microsoft Intune and experience managing devices in a Microsoft environment.
• Good understanding of Azure and the wider Microsoft ecosystem.
• Experience with device configuration, policies, endpoint security and lifecycle management.
• Enough technical depth to investigate problems, understand dependencies and challenge both internal specialists and external suppliers.
• Experience working with vendors, managed services or outsourced IT delivery is an advantage.
• A structured approach and an interest in creating standards, documentation and repeatable processes.
• Good communication skills and the confidence to work with stakeholders across technical teams, Security, Procurement and the wider business.
• Curiosity about automation, new technologies and how AI and modern workplace capabilities may change the way devices are managed in the future.

You do not need to have been a Device Manager before. In fact, we are particularly interested in candidates who have built strong technical expertise and are now ready to take the next step. What matters is that you understand the technology, are comfortable taking responsibility and want to develop from technical specialist into someone with broader ownership and influence. You should also be comfortable with the fact that standardization sometimes means saying no. Different locations and users will have different preferences, and part of your job will be to determine when a local need requires a different solution – and when the long-term value of a common standard matters more. Our promise This is an opportunity to turn strong technical expertise into genuine global ownership. Rather than being responsible for one part of an IT environment, you will get the mandate to understand the full device landscape, improve it and influence how workplace technology is managed across Wallenius Wilhelmsen. For someone coming from IT operations or system administration, this can be a natural next step: you remain close enough to technology to use your expertise, while gaining greater responsibility for standards, suppliers, lifecycle decisions and technical direction. You will join a global organization with ambitious technology goals and a significant digital transformation underway. That gives you both a complex environment to work with today and the opportunity to help define what it should look like tomorrow. In return, we offer:

• A role with genuine global ownership and visibility.
• The opportunity to develop from technical specialist into a broader technology owner.
• Significant influence over how devices and workplace technology are managed globally.
• Close collaboration with Infrastructure, Security, Procurement and strategic technology partners.
• A modern, international technology environment with Microsoft technologies at its core.
• Strong opportunities for professional development and growth.
• Flexible working arrangements with a primary workplace at Lysaker.

Curious to know more? We want to give you the best possible understanding of what this role is really about. That's why we interviewed Wallenius Wilhelmsen about their ongoing digital transformation, the challenges ahead and what its really like to work for WW. Listen here: Wallenius Wilhelmsen digital transformation by MeyerHaugens Stillingspod Our commitment to equal opportunities We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities. Application deadline: as soon as possible.