Data Center Technician

Helsinki Data Center Ops In office Full-time About Groq Inference is the engine that powers AI, and Groq was built from the silicon up to deliver the world's fastest inference at scale. We pioneered the LPU—the first processor designed specifically for AI inference—and are transforming that innovation into a global cloud platform powering production AI workloads. With the capital, infrastructure, and team to execute, we're uniquely positioned to define the next era of AI infrastructure. The opportunity is massive, and it's still wide open. Now let's go build it! Mission: Install, configure, maintain, and support the data center infrastructure that powers Groq’s AI inference cloud. As a Data Center Technician, you will own day-to-day hands-on operations within the data center, helping ensure our compute and network infrastructure operates reliably and is ready to scale. Location: Helsinki Responsibilities & opportunities in this role: As a Data Center Technician, you will serve as a Directly Responsible Individual (DRI) for daily operations within the data center. You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure supporting Groq’s AI workloads.

• Receive, unpack, move, and install servers and other equipment on the data center floor.
• Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
• Perform hardware-level bring-up and testing using Linux command-line tools.
• Maintain accurate inventory and asset accountability for data center equipment.
• Troubleshoot and resolve technical issues involving rack, node, cabling, and hardware failures.
• Run scripts and diagnostic tools to identify and repair rack cabling and other hardware issues.
• Create, update, and resolve tickets in Groq’s ticketing system to maintain clear records of operational work.
• Participate in an on-call rotation supporting 24/7 data center operations.
• Execute final testing and sign-off for newly built racks.
• Partner with cross-functional teams on data center upgrades, deployments, and expansions.
• Develop and maintain technical documentation, including diagrams, procedures, and operational runbooks.
• Execute work in accordance with data center standards, policies, and procedures while maintaining a high bar for reliability and operational consistency.

Ideal candidates have/are:

• 2+ years of experience in data center operations or a related field.
• Strong working knowledge of data center infrastructure, including servers, storage systems, and network devices.
• Hands-on experience installing, cabling, maintaining, and troubleshooting server and network hardware.
• Intermediate Linux skills and comfort working from the command line.
• Advanced fiber optic cabling skills.
• Experience with scripting languages such as Python or Bash.
• Experience with data center management software, such as DCIM or BMS.
• Familiarity with virtualization and container orchestration technologies, including Kubernetes.
• Strong troubleshooting, problem-solving, and analytical skills.
• Detail-oriented, with the ability to maintain accurate operational and asset records.
• Able to prioritize and execute effectively in a fast-paced operational environment.
• Strong communication and collaboration skills.
• Curious and motivated to continuously improve your knowledge of data center infrastructure and operations.
• Familiarity with tools such as MacBooks, Slack, and Google Workspace.
• A bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Ability to travel up to 10% of the time.

Why Join Us:

• Purposeful Hiring: You’re not here by accident, and neither is anyone else. Every teammate is handpicked with intention because who we build with matters.
• Builders Wanted: You’re not just riding the rocket ship, you’re building it. Your work directly shapes the trajectory of our company.
• Mission-Driven Work: We’re here to make a real impact. Our mission fuels everything we do.
• Tackling Hard Problems: If easy isn’t your thing, you’re in the right place. We solve some of the most complex and exciting challenges in our space.
• Excellence Is The Standard: High performance isn’t just encouraged, it’s the baseline. And it’s contagious.

US Job Posting This position may require access to technology and/or information subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR). To comply with these requirements, candidates for this role must meet certain citizenship or residency criteria. Specifically, they must qualify as U.S. Persons for export control purposes (i.e., U.S. citizen, U.S. lawful permanent resident (Green Card holder), or a protected individual under 8 U.S.C. § 1324b(a)(3) such as a refugee or asylee), or otherwise be eligible for an applicable export license. Non-US Job Postings This position may require access to technology and/or information subject to U.S. export control laws and regulations, as well as applicable local laws and regulations, including the Export Administration Regulations (EAR). To comply with these requirements, candidates for this role must meet all relevant export control eligibility criteria. Groq is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. Groq complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We do not tolerate discrimination or harassment based on any protected characteristic. Groq is committed to working with and providing reasonable accommodations to qualified individuals with physical or mental disabilities. If you require a reasonable accommodation to complete an application or to participate in the hiring process, please contact us at talent@groq.com. This contact is for accommodation requests only, which will be considered on a case-by-case basis. All offers of employment are contingent upon verification of the applicant’s identity and employment authorization in accordance with federal law. Groq encourages people with criminal record histories to apply for employment, and values diverse experiences, including prior contact with the criminal legal system. To that end, Groq welcomes such applicants in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster. As part of our hiring process, Groq may use artificial intelligence (“AI”) tools or automated systems to assist with activities such as reviewing applications, evaluating qualifications, scheduling interviews, analyzing assessment responses, or supporting recruiting operations. These tools are designed to assist—not replace—human decision-making, and hiring decisions are subject to human review. We may process information you provide during the application process, including resumes, application materials, interview responses, assessments, and, where applicable, audio, video, or transcript data. If legally required, we will request consent before using technologies that analyze biometric or video interview data. Candidates may request reasonable accommodations, an alternative evaluation process, additional information regarding the use of AI in the hiring process, or review of certain automated decisions by contacting ta-operations@groq.com.