Data Center Engineer

Key Responsibilities • Able to perform physical reboots of devices. • Able to check for hardware alarms (failure lights). • Able to check for console error messages. • Able to complete hardware installs. • You will be providing day to day data centre support. • Maintain hardware inventory. • Checking for console error messages where applicable. • Assist in investigation / resolution of physical network faults and hardware issues. • Able to load tape or CD media into the device to precede a recovery of a server. • Able to complete all necessary logs to record Hands and Eyes activities. • Able to professionally communicate and host customer contacts (for example engineers). • You will need to be procedural minded with regards to all aspects of the service deliverables. • Able to deal with incidents quickly and efficiently using approved procedures / guidance. • Respond to any ad-hoc, low level skill task which is scripted/documented/in writing. • Alerting Management to actual and or potential Service problems. • Completes ad hoc activities at Managements request. • Conforming with department procedures and SLAs/DOUs. • Completing tasks to specified standards as set by the Client. • Escorting third party vendors around the customer site and into the data centre. Key Responsibilities • Providing on-site support to the UK based Customer Support Manager • Scheduling & receipting deliveries into the Sweden sites • Accurate & regular stocktaking of on-site stock • Liaising with the UK Customer Support Manager on a daily basis though the duration of project work • Supporting the UK Customer Support Manager in the production of project installation documentation (Risk & Method Statements, pre-installation & post installation sign off documentation) • Ensuring that all Health & Safety requirements are adhered to onsite Experience • Proven General Data Centre Support experience working in a data centre environment. • Updating customer applications (Service Now) • Data centre Fibre & Copper patching and cabling support experience. • Be proficient with Office 365 Essential • Full driving licence & own transportation