Customer Service Agent German Speaking

Join our team at our Solna office as a German-speaking Customer Service Representative. We develop and manage fiber infrastructure projects across Europe and the United States. In this role, you will be the point of contact for our German customers, help with project-related communication, and collaborate with colleagues in several markets as part of our international team. What you will do: Be in contact with customers via email and phone Keep customers informed about the status of their infrastructure projects Schedule and coordinate appointments Answer questions about our services and handle support requests Take care of documentation and administrative tasks Who you are: You speak and write German fluently You have a good working knowledge of English or Swedish You feel confident using digital tools and office software You work in a structured, dependable, and customer-oriented way You like communicating with people and being part of a team What you can expect: A full-time role at our office in Solna Office hours Monday to Friday, 08:00–17:00 A role in an international and growing telecom company Everyday teamwork with colleagues from different markets Starting salary from SEK 25,000 per month, plus bonus opportunities Occupational pension On-site gym You are welcome to apply in German or English. We look forward to receiving your application! Benefits: Occupational pension On-site gym Workplace: On-site