Commercial Director

Exceptional Hospitality Starts with YouPicture yourself brightening someones day. When you join our hotel team, thats exactly what youll do every time you come to work!As a Commercial Director, youre not leading commercial strategy across multiple segments and revenue streams – youre spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.Here's what you'll do during a typical day:- Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — to drive top-line performance and market share growth. - Direct the Sales & Marketing function, ensuring effective execution of sales strategies, customer engagement, and market activation. - Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets - Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments - Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand - Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions - Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value - Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs - Lead the development, implementation, and achievement of annual commercial business plans across the cluster. - Guide the preparation and presentation of key commercial performance reports and business reviews. - Ensure coordination of cross-selling initiatives, joint marketing campaigns, media planning, and brand partnerships to maximize exposure and profitability. - Represent the hotels in client meetings, industry events, and networking opportunities to strengthen business relationships. How you will collaborate with others:- Work closely with General Managers to align commercial priorities and ensure strategic direction is executed at property level. - Provide leadership to sales, marketing, and revenue management teams within the cluster. - Partner with regional commercial leadership to support wider EMEA commercial strategies. - Maintain open communication with supporting functions (Finance, Operations, HR) to ensure alignment and performance delivery. What Were Looking For:- Commercial leadership experience within the hospitality industry, preferably in an upscale or luxury hotel environment. - Strong expertise in revenue management, pricing strategy, forecasting, and commercial planning. - Strong understanding of the luxury hospitality market, guest expectations, and premium brand positioning. - Results-oriented mindset with a strong focus on delivering exceptional guest experiences alongside commercial performance. - Fluent English language skills; additional language skills are considered an advantage. - Previous experience within an international hotel brand is highly desirable. What It Takes to Make the Stay- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: - A passion for spreading the light and warmth of Hospitality. - Acting with Integrity and always doing the right thing. - Inspiring others through Leadership. - A belief that Teamwork drives the best outcomes. - A sense of Ownership and accountability. - And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.