Cloud and Infrastructure Engineer

Shape the future of Ongoing's IT platform as our next Cloud and Infrastructure Engineer in the IT Operations & Security team. You will work broadly across cloud, infrastructure, operations, and security, combining hands-on responsibility with opportunities to influence technical decisions and improvements. Your work will span Microsoft Azure, Intune, and Microsoft 365 as well as networking, security, and the wider IT environment that powers Ongoing. You will take ownership of business-critical systems and services, combining strategic improvements with hands-on technical work to keep them secure, reliable, and effective. About Ongoing Headquartered in Gothenburg, Ongoing develops a leading cloud-native warehouse management system for logistics-intensive companies, from third-party logistics providers to businesses running their own warehouses. Our SaaS platform supports business-critical warehouse operations with real-time inventory control, goods management, customer communication, and advanced analytics—helping customers reduce manual work, improve accuracy, and gain greater visibility across their supply chains. Since becoming a Cinven portfolio company in July 2026, Ongoing has entered a new phase of international growth and increased scale. For a Cloud and Infrastructure Engineer, this means the opportunity to help evolve the secure, reliable, and scalable technology foundation behind a growing SaaS business, work close to both the platform and the wider organisation, and make a visible impact as our systems and ways of working continue to develop. Gain hands-on experience with cloud infrastructure, automation, and large-scale SaaS operations while working alongside experienced engineers. About the position The IT Operations & Security team is responsible for ensuring the reliability, performance, and security of both our internal IT environment and the infrastructure supporting Ongoing's Software-as-a-Service. This is an office-first position based at Ongoing's office in Gothenburg, where close day-to-day collaboration with the team and the wider business is an important part of the role. As a Cloud and Infrastructure Engineer, you will: - Help manage our cloud environment. - Participate in infrastructure projects and operational improvements. - Collaborate closely with colleagues across the organization. Although the role has a strong focus on Microsoft cloud technologies, we expect all team members to contribute broadly across the team's responsibilities and support each other when needed. In this role, you will Cloud & Workplace Management - Support Azure resources, services, and automation initiatives. - Administer and develop Microsoft 365 services. - Administer and improve endpoint management through Microsoft Intune. - Improve security, governance, and operational efficiency across the Microsoft platform. Infrastructure & Operations - Maintain and improve internal IT systems and services. - Troubleshoot incidents and technical issues. - Contribute to monitoring, maintenance, and operational improvements. - Participate in infrastructure projects and technology initiatives. - Document systems, processes, and technical solutions. Security - Support the organization's information security initiatives. - Participate in incident response and security investigations. - Help maintain a secure and resilient IT environment. - Contribute to continuous improvement of security processes and controls. Who we are looking for We're looking for someone with a strong technical foundation and experience in several of the following areas: - Microsoft 365, Entra ID, Intune, and Azure - IT operations, infrastructure, and systems administration - Windows administration and troubleshooting - Security, identity, and access management - Technical problem-solving and incident management You may have gained your expertise through higher education, professional certifications, hands-on experience, or a combination of these. We value practical experience and demonstrated capability as much as formal qualifications. You should also be: - Comfortable taking ownership and working independently - A collaborative team player who enjoys knowledge sharing - Willing to participate in the team's on-call rotation - Motivated to continuously learn and develop new technical skills - Proficient in English and Swedish Work alongside experienced colleagues and gain insight into how modern SaaS platforms integrate with customers' business-critical systems. Strong Merits The following experience and skills are considered strong advantages: - Network architecture, firewalls, VPNs, routing, and network security - Infrastructure as Code and modern automation practices - Monitoring and observability platforms - Experience working in SaaS or highly available production environments - Familiarity with compliance and security frameworks such as ISO 27001, NIS2, or similar standards - Bachelor's or Master's degree in Computer Science, Information Technology, Cyber Security, Software Engineering, or a related field Personal Qualities We believe you are: - Curious and eager to learn - Structured and responsible - Service-minded and collaborative - Comfortable working in a dynamic environment - Calm and methodical when handling incidents and operational issues What We Offer - A key role in shaping Ongoing's future IT platform - Short decision-making paths and the ability to turn ideas into action quickly - Significant influence over technical decisions and improvements - A broad and varied role spanning cloud, infrastructure, operations, and security - The opportunity to work closely with the business and see the impact of your work - Opportunity to work with modern Microsoft technologies and cloud services - A collaborative environment where knowledge sharing is encouraged - Opportunities for professional growth and continuous learning Why join Ongoing? Ongoing has grown by combining deep product knowledge, close customer relationships, and a strong understanding of logistics-intensive businesses. You will join a profitable and growing software company with a strong market position, a collaborative environment, and real ownership over your domain. Our top-floor ping-pong table is appreciated for breaking off between hard work. Many, but not all, colleagues also like using the health benefits for running, gym, padel, squash, tennis, golf, or other activities. Terms The position is based at Ongoing's office in Gothenburg and is primarily office-based. We offer competitive terms and benefits, including wellness-related benefits that support an active and healthy lifestyle. Start: February 2027 or by agreement Location: Gothenburg On-Call duty: As part of the team, you will participate in the on-call rotation and help manage critical incidents and service disruptions when required.