Business Consultant (IAM)

We are looking for an experienced Business Consultant – Identity & Access Management (IAM) to take ongoing business ownership of IAM processes, governance, and operational activities within the organization. The role will focus on transitioning newly implemented IAM solutions, processes, and routines into sustainable day-to-day business operations. The consultant will ensure continuity of business ownership, maintain operational processes, coordinate IAM-related activities, and identify opportunities for further development and business improvements. The successful candidate will work closely with business stakeholders, Product Managers, Cybersecurity, Enterprise Architecture, implementation teams, and IT suppliers to ensure that IAM processes remain aligned with organizational governance, security requirements, and established ways of working. The focus is on business ownership, operational coordination, governance, and continuous improvement, rather than technical implementation or project management. Key Responsibilities

• Support the transition of IAM platforms, processes, and routines from implementation projects into ongoing business operations.
• Maintain IAM business processes, documentation, governance structures, and clearly defined ownership responsibilities.
• Coordinate day-to-day IAM operational activities and follow up on issues with relevant business owners and IT suppliers.
• Identify, assess, and prioritize IAM development requirements and business improvement opportunities.
• Collaborate with business stakeholders, Product Managers, Cybersecurity, and Enterprise Architecture to ensure effective IAM governance.
• Ensure alignment with organizational IAM policies, standards, and established operating models.
• Coordinate business-related changes and improvements with relevant stakeholders and responsible teams.
• Support stakeholder communication, adoption, and sustainable use of IAM capabilities.
• Monitor operational performance, identify process gaps, and drive continuous improvement initiatives.
• Support audit readiness, compliance activities, and documentation related to IAM governance and access management.

Required Competencies

• Proven experience as a Business Consultant, Business Analyst, or Business Process Owner within IT, Cybersecurity, or Identity and Access Management.
• Experience transitioning project deliveries into ongoing business ownership and operational environments.
• Strong understanding of IAM concepts, governance, access management, and business processes.
• Experience maintaining operational processes, routines, documentation, and ownership structures.
• Ability to coordinate day-to-day operational activities and manage stakeholder expectations.
• Strong stakeholder-management and supplier-coordination skills.
• Experience identifying, analyzing, and prioritizing business requirements and improvement opportunities.
• Ability to work independently, maintain structured processes, and drive continuous improvements.
• Excellent communication and collaboration skills across business and IT teams.
• Excellent written and spoken English.

Meritorious Competencies

• Experience working with IAM frameworks or platforms, particularly Identity Governance and Administration (IGA), Access Management, or Privileged Access Management (PAM).
• Knowledge of cybersecurity and information security frameworks such as ISO/IEC 27001, NIST Cybersecurity Framework, or CIS Controls.
• Experience with access governance, user lifecycle management, access reviews, and authorization processes.
• Experience supporting internal or external audits, regulatory compliance, and cybersecurity assurance activities.
• Experience working in large, complex, or global organizations with cross-functional stakeholders.
• Familiarity with IAM implementation projects and operational handover activities.

Personal Attributes

• Structured, analytical, and detail-oriented approach.
• Strong ownership mindset with the ability to work independently.
• Excellent stakeholder engagement and coordination skills.
• Proactive in identifying operational gaps and improvement opportunities.
• Ability to balance business needs, governance requirements, and operational priorities.