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Read resourceSwedenContractual TemporaryManagement and Organization Analysts
Business Analyst
Ampstek | Stockholm, Stockholm County, Sweden | Salary not specified
Source: JobsPipe
Required Skills
communication
Role snapshot
- Work model
- On-site
- Language
- Not specified
- Experience
- Not specified
- Posted
- Posted 1 day ago
- Application deadline
- 2026-11-28
What you'll do
Required
- Understanding of the contact center domain
- Knowledge of Genesys Cloud
- Understanding of telephony concepts
- Working knowledge of Visio, Confluence and Jira
- Working knowledge of Microsoft Office applications
- Excellent reporting skills, including the ability to collect, analyse and present information clearly and effectively
- Ability to ensure seamless communication between business and technical teams
Preferred
- Strong requirements elicitation and documentation skills
- Ability to translate business needs into clear functional and technical requirements
- Effective facilitation and stakeholder-management skills
Work resources