Banquet Manager

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. As the Banquet Manager, you will oversee the execution of all banquet and event operations, ensuring every detail is in place for a seamless and memorable guest experience. You will work closely with Culinary and F&B to coordinate menus, staffing, setup and timing, while leading your team to deliver service at the highest level. The role requires strong organisation, attention to detail and the ability to coordinate multiple internal teams and external partners, including large corporate clients and event companies. About you...

• At least 2 years of experience in banquet management or a similar role within hospitality.
• Experience from a luxury hotel or high-end events environment is an asset.
• Strong understanding of event operations, service standards, timing and execution.
• You work closely with Culinary and F&B to ensure smooth coordination from planning through to execution.
• You are highly organised and able to manage multiple events, priorities and moving parts simultaneously.
• You have experience working with external companies, corporate clients and event partners, ensuring clear communication and seamless delivery.
• You lead by example, motivating and supporting your team to deliver consistently high service standards, and have a hands on approach when it comes to operations.
• You have a strong eye for detail and take ownership of the guest experience, from setup and service to breakdown.
• You remain calm and solution-oriented in a fast-paced environment where timing is essential.
• You are flexible to meet the demands of a 24-hour operation.

About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment.
• Competitive salary package with included pension and health insurance benefits.
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
• Enjoy company benefits and exclusively discounted room rates for you, your family, and friends at Starwood Hotels & Resorts.

Starwood Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law.