Backoffice & Transport Coordinator

Gerflor Group creates, manufactures, and markets innovative, decorative and sustainable flooring solutions and wall finishes. We develop specific flooring and wall solutions to meet every indoor market application need: housing, healthcare, education, sport, retail, industry, offices, hospitality and transport vehicles. Gerflor Group gathers several world-renowned product brand names, such as Taraflex®, Mipolam®, DLW®, Tarabus®, Connor Sports®, Sportcourt® and Gradus®. Following our successful international growth strategy, we have an exciting and challenging opportunity for a dynamic Backoffice & Transport Coordinator based in Gothenburg (Sweden). Become a key contributor to our Customer Service and Logistics organization. As Backoffice & Transport Coordinator, you will ensure efficient transport management, provide operational support to Customer Service and contribute to delivering an excellent customer experience across the Scandinavian markets. YOUR ROLE:

• Coordinate domestic and international transports.
• Manage transport documentation and delivery processes.
• Monitor shipments and resolve transport-related issues.
• Support Customer Service and liaise with logistics partners.
• Review transport costs, KPIs and carrier performance.
• Contribute to process improvements and operational efficiency.
• Serve as a backup for the Customer Service team, supporting order processing and customer inquiries when required.

YOUR PROFILE: We are looking for someone who enjoys coordinating activities, solving problems and delivering high service quality in a dynamic environment.

• Experience within Logistics, Transport Administration, Customer Service or a similar operational role.
• Good understanding of transportation processes and international logistics.
• Knowledge of Incoterms, customs procedures and transport documentation is considered an advantage.
• Experience working with ERP, TMS or other business systems.
• Strong organizational and communication skills.
• A proactive, structured and solution-oriented approach.
• Ability to manage multiple priorities while maintaining attention to detail.
• Fluent Swedish and good English skills.

OUR OFFER:

• A varied role combining customer contact, transport coordination and commercial support
• Close collaboration with an experienced Customer Service and Sales Team
• Professional onboarding and long-term development opportunities
• Competitive salary and benefits